{"id":13320,"date":"2026-11-04T12:08:37","date_gmt":"2026-11-04T03:08:37","guid":{"rendered":"https:\/\/cone-c-slide.com\/liblog\/?p=13320"},"modified":"2026-11-04T14:29:07","modified_gmt":"2026-11-04T05:29:07","slug":"itsm-tool","status":"publish","type":"post","link":"https:\/\/cone-c-slide.com\/liblog\/itsm-tool\/","title":{"rendered":"ITSM\u30c4\u30fc\u30eb\u304a\u3059\u3059\u308111\u9078\u6bd4\u8f03\u3002ITIL\u5bfe\u5fdc\u7bc4\u56f2\u30fb\u8cbb\u7528\u76f8\u5834\u3068\u30bf\u30a4\u30d7\u5225\u306e\u9078\u3073\u65b9"},"content":{"rendered":"<div class=\"editor-styles-wrapper\">\n<p class=\"wp-block-paragraph\"><strong>\u300c\u969c\u5bb3\u5bfe\u5fdc\u306e\u8a18\u9332\u304cExcel\u3068\u30e1\u30fc\u30eb\u306b\u6563\u3089\u3070\u3063\u3066\u3044\u3066\u3001\u8ab0\u304c\u4f55\u3092\u3057\u305f\u304b\u8ffd\u3048\u306a\u3044\u300d<\/strong><br><strong>\u300c\u540c\u3058\u30c8\u30e9\u30d6\u30eb\u304c\u4f55\u5ea6\u3082\u8d77\u304d\u308b\u306e\u306b\u3001\u539f\u56e0\u306e\u5206\u6790\u307e\u3067\u624b\u304c\u56de\u3089\u306a\u3044\u300d<\/strong><br><strong>\u300c\u76e3\u67fb\u306e\u305f\u3073\u306b\u3001\u5909\u66f4\u4f5c\u696d\u306e\u627f\u8a8d\u8a18\u9332\u3092\u63a2\u3059\u306e\u306b\u4e38\u4e00\u65e5\u304b\u304b\u308b\u300d<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u3084IT\u904b\u7528\u306e\u73fe\u5834\u3067\u306f\u3001\u3053\u3046\u3057\u305f\u60a9\u307f\u304c\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u539f\u56e0\u306e\u591a\u304f\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u30fb\u969c\u5bb3\u30fb\u5909\u66f4\u3068\u3044\u3063\u305f\u904b\u7528\u696d\u52d9\u304c\u3001\u62c5\u5f53\u8005\u3054\u3068\u306e\u3084\u308a\u65b9\u3067\u56de\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u72b6\u614b\u3092\u300c\u7d44\u7e54\u306e\u4ed5\u7d44\u307f\u300d\u306b\u5909\u3048\u308b\u306e\u304c<strong>ITSM\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u53d7\u4ed8\u304b\u3089\u539f\u56e0\u5206\u6790\u3001\u5909\u66f4\u306e\u627f\u8a8d\u3001\u69cb\u6210\u60c5\u5831\u306e\u7ba1\u7406\u307e\u3067\u30921\u3064\u306e\u57fa\u76e4\u3067\u3064\u306a\u304e\u3001\u904b\u7528\u306e\u6a19\u6e96\u5316\u3068\u53ef\u8996\u5316\u3092\u9032\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u672c\u8a18\u4e8b\u3067\u306f\u3001<strong>\u56fd\u5185\u3067\u5c0e\u5165\u3057\u3084\u3059\u3044ITSM\u30c4\u30fc\u30eb11\u9078<\/strong>\u3092\u6bd4\u8f03\u3057\u307e\u3059\u3002\u3042\u308f\u305b\u3066\u3001\u4ee5\u4e0b\u306e\u5185\u5bb9\u3082\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ITSM\u30c4\u30fc\u30eb\u3068\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u306e\u9055\u3044<\/li>\n\n\n\n<li>ITSM\u30c4\u30fc\u30eb\u3067\u3067\u304d\u308b\u3053\u3068<\/li>\n\n\n\n<li>\u6599\u91d1\u4f53\u7cfb\u3054\u3068\u306e\u8cbb\u7528\u76f8\u5834\u3068\u3001\u60c5\u30b7\u30b9\u306e\u4f53\u5236\u5225\u306e\u6708\u984d\u30a4\u30e1\u30fc\u30b8<\/li>\n\n\n\n<li>\u9078\u5b9a\u6642\u306b\u78ba\u8a8d\u3059\u3079\u304d4\u3064\u306e\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8<\/li>\n\n\n\n<li>\u81ea\u793e\u306e\u4f53\u5236\u306b\u5408\u30463\u3064\u306e\u30bf\u30a4\u30d7\u3068\u9078\u3073\u65b9<\/li>\n<\/ul>\n\n\n\n<h2 id=\"basic\" class=\"wp-block-heading\">\u305d\u3082\u305d\u3082ITSM\u30c4\u30fc\u30eb\u3068\u306f\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u3068\u306f\u3001<strong>IT\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3068\u904b\u7528\u3092\u3001\u6c7a\u3081\u3089\u308c\u305f\u30d7\u30ed\u30bb\u30b9\u306b\u6cbf\u3063\u3066\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u793e\u54e1\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3060\u3051\u3067\u306a\u304f\u3001\u30b7\u30b9\u30c6\u30e0\u969c\u5bb3\u306e\u8a18\u9332\u3001\u6839\u672c\u539f\u56e0\u306e\u5206\u6790\u3001\u30b7\u30b9\u30c6\u30e0\u5909\u66f4\u306e\u627f\u8a8d\u3001\u30b5\u30fc\u30d0\u30fc\u3084PC\u306a\u3069\u306e\u69cb\u6210\u60c5\u5831\u306e\u7ba1\u7406\u307e\u3067\u3092\u4e00\u5143\u5316\u3057\u3001\u5c5e\u4eba\u5316\u3057\u304c\u3061\u306aIT\u904b\u7528\u3092\u6a19\u6e96\u5316\u3059\u308b\u5f79\u5272\u3092\u6301\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u307e\u305a\u306f\u3001ITSM\u30c4\u30fc\u30eb\u306e\u571f\u53f0\u306b\u306a\u3063\u3066\u3044\u308b\u300cITIL\u300d\u3068\u306e\u95a2\u4fc2\u3068\u3001\u6df7\u540c\u3055\u308c\u3084\u3059\u3044\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u3068\u306e\u9055\u3044\u3092\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">ITSM\u3068ITIL\u306e\u95a2\u4fc2<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\uff08IT\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u306f\u3001IT\u3092\u300c\u30b5\u30fc\u30d3\u30b9\u300d\u3068\u3057\u3066\u6349\u3048\u3001\u5229\u7528\u8005\u306b\u5b89\u5b9a\u3057\u3066\u4fa1\u5024\u3092\u5c4a\u3051\u308b\u305f\u3081\u306e\u7ba1\u7406\u306e\u8003\u3048\u65b9\u3067\u3059\u3002\u305d\u306eITSM\u3092\u5b9f\u8df5\u3059\u308b\u305f\u3081\u306e\u624b\u5f15\u304d\u3068\u3057\u3066\u3001\u4e16\u754c\u4e2d\u3067\u4f7f\u308f\u308c\u3066\u3044\u308b\u306e\u304c<strong>ITIL\uff08Information Technology Infrastructure Library\uff09<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ITIL\u3067\u306f\u3001\u904b\u7528\u696d\u52d9\u3092\u300c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u300d\u300c\u554f\u984c\u7ba1\u7406\u300d\u300c\u5909\u66f4\u7ba1\u7406\u300d\u300c\u69cb\u6210\u7ba1\u7406\u300d\u306a\u3069\u306e\u30d7\u30ed\u30bb\u30b9\u306b\u5206\u3051\u3066\u5b9a\u7fa9\u3057\u3066\u3044\u307e\u3059\u3002ITSM\u30c4\u30fc\u30eb\u306f\u3001\u3053\u3046\u3057\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u30b7\u30b9\u30c6\u30e0\u4e0a\u306e\u753b\u9762\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30fb\u30c7\u30fc\u30bf\u3068\u3057\u3066\u5b9f\u88c5\u3057\u305f\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305d\u306e\u305f\u3081\u3001ITSM\u30c4\u30fc\u30eb\u3092\u6bd4\u8f03\u3059\u308b\u3068\u304d\u306f\u300c\u3069\u306eITIL\u30d7\u30ed\u30bb\u30b9\u307e\u3067\u6a19\u6e96\u6a5f\u80fd\u3067\u56de\u305b\u308b\u304b\u300d\u304c\u6700\u3082\u5927\u304d\u306a\u9055\u3044\u306b\u306a\u308a\u307e\u3059\u3002ITIL\u306e\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u4f7f\u3044\u59cb\u3081\u308b\u3053\u3068\u306f\u3067\u304d\u307e\u3059\u304c\u3001<strong>\u81ea\u793e\u304c\u3069\u306e\u30d7\u30ed\u30bb\u30b9\u307e\u3067\u6574\u3048\u305f\u3044\u306e\u304b<\/strong>\u3092\u5148\u306b\u6c7a\u3081\u3066\u304a\u304f\u3068\u3001\u9078\u5b9a\u306e\u5931\u6557\u3092\u9632\u3052\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u3068\u306e\u9055\u3044<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u3068\u6df7\u540c\u3055\u308c\u3084\u3059\u3044\u306e\u304c\u3001\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u300c\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u300d\u3067\u3059\u3002\u4e21\u8005\u306e\u9055\u3044\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9805\u76ee<\/th><th>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb<\/th><th>ITSM\u30c4\u30fc\u30eb<\/th><\/tr><\/thead><tbody><tr><td>\u4e3b\u306a\u5f79\u5272<\/td><td>\u554f\u3044\u5408\u308f\u305b\u306e\u53d7\u4ed8\u30fb\u56de\u7b54\u30fb\u9032\u6357\u7ba1\u7406<\/td><td>IT\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u306e\u7ba1\u7406\u3068\u6a19\u6e96\u5316<\/td><\/tr><tr><td>\u7ba1\u7406\u3059\u308b\u5bfe\u8c61<\/td><td>\u554f\u3044\u5408\u308f\u305b\u30c1\u30b1\u30c3\u30c8\u30fbFAQ<\/td><td>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\u30fb\u69cb\u6210\u60c5\u5831\u30fbIT\u8cc7\u7523\u30fbSLA<\/td><\/tr><tr><td>\u4e3b\u306a\u5229\u7528\u8005<\/td><td>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u62c5\u5f53\u8005\u30fbCS\u90e8\u9580<\/td><td>\u60c5\u30b7\u30b9\u30fb\u30a4\u30f3\u30d5\u30e9\u904b\u7528\u30fbIT\u90e8\u9580\u5168\u4f53<\/td><\/tr><tr><td>\u5f97\u610f\u306a\u3053\u3068<\/td><td>\u56de\u7b54\u30b9\u30d4\u30fc\u30c9\u306e\u5411\u4e0a\u3001\u5bfe\u5fdc\u6f0f\u308c\u306e\u9632\u6b62<\/td><td>\u969c\u5bb3\u306e\u518d\u767a\u9632\u6b62\u3001\u5909\u66f4\u30ea\u30b9\u30af\u306e\u7ba1\u7406\u3001\u76e3\u67fb\u5bfe\u5fdc<\/td><\/tr><tr><td>\u5411\u3044\u3066\u3044\u308b\u4f01\u696d<\/td><td>\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u306e\u591a\u3055\u304c\u8ab2\u984c\u306e\u4f01\u696d<\/td><td>\u969c\u5bb3\u5bfe\u5fdc\u3084\u5909\u66f4\u4f5c\u696d\u306e\u7d71\u5236\u304c\u8ab2\u984c\u306e\u4f01\u696d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u793e\u54e1\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u65e9\u304f\u30fb\u6f0f\u308c\u306a\u304f\u8fd4\u3059\u3053\u3068\u304c\u76ee\u7684\u3067\u3042\u308c\u3070\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u3067\u5341\u5206\u306a\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001<strong>\u969c\u5bb3\u306e\u539f\u56e0\u5206\u6790\u3084\u5909\u66f4\u4f5c\u696d\u306e\u627f\u8a8d\u30fb\u8a18\u9332\u307e\u3067\u4ed5\u7d44\u307f\u5316\u3057\u305f\u3044\u5834\u5408\u306f\u3001ITSM\u30c4\u30fc\u30eb\u304c\u5fc5\u8981<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u52b9\u7387\u5316\u304c\u4e3b\u306a\u76ee\u7684\u306e\u65b9\u306f\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb\u306e\u6bd4\u8f03\u8a18\u4e8b\u3082\u3042\u308f\u305b\u3066\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3068\u3001\u81ea\u793e\u306b\u5fc5\u8981\u306a\u30c4\u30fc\u30eb\u306e\u7bc4\u56f2\u3092\u5224\u65ad\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"is-style-box wp-block-paragraph\">\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/cone-c-slide.com\/liblog\/helpdesk-tool\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30c4\u30fc\u30eb20\u9078\u6bd4\u8f03\u3002\u8cbb\u7528\u76f8\u5834\u3068\u30bf\u30a4\u30d7\u5225\u306e\u9078\u3073\u65b9<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">ITSM\u30c4\u30fc\u30eb\u3067\u3067\u304d\u308b\u3053\u3068<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u3067\u3067\u304d\u308b\u3053\u3068\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u53d7\u4ed8\u306b\u3068\u3069\u307e\u308a\u307e\u305b\u3093\u3002\u969c\u5bb3\u306e\u521d\u52d5\u304b\u3089\u518d\u767a\u9632\u6b62\u3001\u5909\u66f4\u4f5c\u696d\u306e\u7d71\u5236\u3001IT\u8cc7\u7523\u306e\u7ba1\u7406\u307e\u3067\u3001<strong>IT\u904b\u7528\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u5168\u4f53\u30921\u3064\u306e\u30c7\u30fc\u30bf\u3067\u3064\u306a\u3052\u308b<\/strong>\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u6a5f\u80fd<\/th><th>\u8aac\u660e<\/th><\/tr><\/thead><tbody><tr><td>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406<\/td><td>\u969c\u5bb3\u30fb\u4e0d\u5177\u5408\u306e\u53d7\u4ed8\u304b\u3089\u5fa9\u65e7\u307e\u3067\u3092\u8a18\u9332\u3002\u512a\u5148\u5ea6\u8a2d\u5b9a\u30fb\u62c5\u5f53\u5272\u308a\u5f53\u3066\u30fb\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u306b\u5bfe\u5fdc\u3002<\/td><\/tr><tr><td>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u7ba1\u7406<\/td><td>\u30a2\u30ab\u30a6\u30f3\u30c8\u767a\u884c\u30fbPC\u8cb8\u4e0e\u306a\u3069\u306e\u5b9a\u578b\u4f9d\u983c\u3092\u30dd\u30fc\u30bf\u30eb\u3067\u53d7\u4ed8\u3002\u627f\u8a8d\u30d5\u30ed\u30fc\u3068\u81ea\u52d5\u51e6\u7406\u3082\u53ef\u80fd\u3002<\/td><\/tr><tr><td>\u554f\u984c\u7ba1\u7406<\/td><td>\u7e70\u308a\u8fd4\u3057\u767a\u751f\u3059\u308b\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u675f\u306d\u3001\u6839\u672c\u539f\u56e0\u3068\u6052\u4e45\u5bfe\u7b56\u3092\u7ba1\u7406\u3002<\/td><\/tr><tr><td>\u5909\u66f4\u30fb\u30ea\u30ea\u30fc\u30b9\u7ba1\u7406<\/td><td>\u30b7\u30b9\u30c6\u30e0\u5909\u66f4\u306e\u7533\u8acb\u30fb\u30ea\u30b9\u30af\u8a55\u4fa1\u30fb\u627f\u8a8d\u30fb\u5b9f\u65bd\u8a18\u9332\u3092\u4e00\u5143\u5316\u3002\u5909\u66f4\u30ab\u30ec\u30f3\u30c0\u30fc\u3067\u4f5c\u696d\u306e\u885d\u7a81\u3092\u9632\u6b62\u3002<\/td><\/tr><tr><td>\u69cb\u6210\u7ba1\u7406\uff08CMDB\uff09<\/td><td>\u30b5\u30fc\u30d0\u30fc\u30fb\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30fb\u30a2\u30d7\u30ea\u306a\u3069\u306e\u69cb\u6210\u60c5\u5831\u3068\u4f9d\u5b58\u95a2\u4fc2\u3092\u7ba1\u7406\u3002\u969c\u5bb3\u6642\u306e\u5f71\u97ff\u7bc4\u56f2\u3092\u7279\u5b9a\u3002<\/td><\/tr><tr><td>IT\u8cc7\u7523\u7ba1\u7406<\/td><td>PC\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30e9\u30a4\u30bb\u30f3\u30b9\u306e\u53f0\u5e33\u3092\u7ba1\u7406\u3002\u8abf\u9054\u304b\u3089\u5ec3\u68c4\u307e\u3067\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3092\u8ffd\u8de1\u3002<\/td><\/tr><tr><td>SLA\u7ba1\u7406<\/td><td>\u5bfe\u5fdc\u671f\u9650\u3084\u5fa9\u65e7\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u3001\u8d85\u904e\u3057\u305d\u3046\u306a\u6848\u4ef6\u3092\u81ea\u52d5\u3067\u901a\u77e5\u3002<\/td><\/tr><tr><td>\u30ca\u30ec\u30c3\u30b8\u7ba1\u7406<\/td><td>\u89e3\u6c7a\u7b56\u3092\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u3068\u3057\u3066\u84c4\u7a4d\u3002\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u3067\u5229\u7528\u8005\u306e\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u9032\u3002<\/td><\/tr><tr><td>\u30ec\u30dd\u30fc\u30c8\u30fb\u5206\u6790<\/td><td>\u4ef6\u6570\u30fb\u89e3\u6c7a\u6642\u9593\u30fbSLA\u9054\u6210\u7387\u3092\u53ef\u8996\u5316\u3002\u7d4c\u55b6\u5c64\u5411\u3051\u306e\u904b\u7528\u5831\u544a\u306b\u3082\u6d3b\u7528\u3002<\/td><\/tr><tr><td>AI\u6d3b\u7528<\/td><td>\u30c1\u30b1\u30c3\u30c8\u306e\u81ea\u52d5\u5206\u985e\u30fb\u8981\u7d04\u3001\u56de\u7b54\u6848\u306e\u751f\u6210\u3001\u985e\u4f3c\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u63d0\u793a\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u3053\u3067\u5927\u5207\u306a\u306e\u306f\u3001<strong>\u6700\u521d\u304b\u3089\u3059\u3079\u3066\u306e\u6a5f\u80fd\u3092\u4f7f\u3044\u3053\u306a\u3059\u5fc5\u8981\u306f\u306a\u3044<\/strong>\u3068\u3044\u3046\u70b9\u3067\u3059\u3002\u591a\u304f\u306e\u4f01\u696d\u306f\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3068\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u7ba1\u7406\u304b\u3089\u59cb\u3081\u3001\u904b\u7528\u304c\u5b9a\u7740\u3057\u3066\u304b\u3089\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u30fb\u69cb\u6210\u7ba1\u7406\u3078\u3068\u7bc4\u56f2\u3092\u5e83\u3052\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5c0e\u5165\u6642\u306f\u300c\u4eca\u3059\u3050\u5fc5\u8981\u306a\u30d7\u30ed\u30bb\u30b9\u300d\u3068\u300c1\u301c2\u5e74\u5f8c\u306b\u5e83\u3052\u305f\u3044\u30d7\u30ed\u30bb\u30b9\u300d\u3092\u5206\u3051\u3066\u6574\u7406\u3057\u3066\u304a\u304f\u3068\u3001\u30c4\u30fc\u30eb\u306e\u904e\u4e0d\u8db3\u3092\u5224\u65ad\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">ITSM\u30c4\u30fc\u30eb\u306e\u8cbb\u7528\u76f8\u5834<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u306e\u8cbb\u7528\u306f\u3001<strong>\u300c\u62c5\u5f53\u8005\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff09\u6570\u306b\u5fdc\u3058\u305f\u8ab2\u91d1\u300d\u304b\u300c\u30e6\u30fc\u30b6\u30fc\u6570\u306b\u4f9d\u5b58\u3057\u306a\u3044\u5b9a\u984d\u300d\u304b<\/strong>\u3067\u5927\u304d\u304f\u5909\u308f\u308a\u307e\u3059\u3002\u307e\u305a\u306f\u6599\u91d1\u4f53\u7cfb\u3054\u3068\u306e\u8cbb\u7528\u611f\u3092\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9805\u76ee<\/th><th class=\"has-text-align-center\" data-align=\"center\">\u30af\u30e9\u30a6\u30c9\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8ab2\u91d1\u578b<\/th><th class=\"has-text-align-center\" data-align=\"center\">\u30af\u30e9\u30a6\u30c9\u30fb\u5b9a\u984d\u578b<\/th><th class=\"has-text-align-center\" data-align=\"center\">\u5927\u898f\u6a21\u5411\u3051\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/th><\/tr><\/thead><tbody><tr><td><strong>\u521d\u671f\u8cbb\u7528<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">0\u5186\u304c\u4e2d\u5fc3<\/td><td class=\"has-text-align-center\" data-align=\"center\">0\u5186\u301c\u6570\u5341\u4e07\u5186<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u500b\u5225\u898b\u7a4d\u3082\u308a<br>\uff08\u69cb\u7bc9\u8cbb\u304c\u5225\u9014\u767a\u751f\uff09<\/td><\/tr><tr><td><strong>\u6708\u984d\u8cbb\u7528<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u62c5\u5f53\u80051\u540d\u3042\u305f\u308a<br>3,000\u5186\u53f0\u301c1\u4e07\u5186\u53f0<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u6708\u984d8\u4e07\u5186\u301c12\u4e07\u5186\u53f0\u304b\u3089<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u500b\u5225\u898b\u7a4d\u3082\u308a<\/td><\/tr><tr><td><strong>\u8cbb\u7528\u306e\u6c7a\u307e\u308a\u65b9<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u5bfe\u5fdc\u3059\u308b\u62c5\u5f53\u8005\u306e\u4eba\u6570<br>\u00d7\u30d7\u30e9\u30f3\u5358\u4fa1<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u57fa\u672c\u6599\u91d1\uff0b<br>\u30e6\u30fc\u30b6\u30fc\u8ffd\u52a0\u30fb\u30aa\u30d7\u30b7\u30e7\u30f3<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u30e9\u30a4\u30bb\u30f3\u30b9\u6570\u30fb\u30e2\u30b8\u30e5\u30fc\u30eb<br>\u30fb\u69cb\u7bc9\u7bc4\u56f2<\/td><\/tr><tr><td><strong>\u5c0e\u5165\u307e\u3067\u306e\u671f\u9593<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u5373\u65e5\u301c\u6570\u9031\u9593<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u6570\u9031\u9593\u301c\u6570\u304b\u6708<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u6570\u304b\u6708\u301c\u534a\u5e74\u4ee5\u4e0a<\/td><\/tr><tr><td><strong>\u4e3b\u306a\u5bfe\u8c61<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">\u60c5\u30b7\u30b9\u304c\u6570\u540d\u301c\u5341\u6570\u540d<br>\u306e\u4f01\u696d<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u62c5\u5f53\u8005\u30fb\u5229\u7528\u8005\u304c\u591a\u3044<br>\u4e2d\u5805\u301c\u5927\u4f01\u696d<\/td><td class=\"has-text-align-center\" data-align=\"center\">\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067\u904b\u7528\u3092<br>\u7d71\u5408\u3057\u305f\u3044\u5927\u4f01\u696d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u8cbb\u7528\u304c\u5909\u52d5\u3059\u308b3\u3064\u306e\u8981\u56e0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u306e\u898b\u7a4d\u3082\u308a\u984d\u306f\u3001\u540c\u3058\u30c4\u30fc\u30eb\u3067\u3082\u6761\u4ef6\u306b\u3088\u3063\u3066\u5927\u304d\u304f\u5909\u308f\u308a\u307e\u3059\u3002\u6bd4\u8f03\u306e\u524d\u306b\u3001\u8cbb\u7528\u3092\u52d5\u304b\u3059\u8981\u56e0\u3092\u62bc\u3055\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. \u62c5\u5f53\u8005\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff09\u6570\u3068\u8ab2\u91d1\u5358\u4f4d<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8ab2\u91d1\u578b\u306e\u30c4\u30fc\u30eb\u3067\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u306b\u5bfe\u5fdc\u3059\u308b\u60c5\u30b7\u30b9\u62c5\u5f53\u8005\u306e\u4eba\u6570\u304c\u305d\u306e\u307e\u307e\u8cbb\u7528\u306b\u53cd\u6620\u3055\u308c\u307e\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u793e\u54e1\uff08\u4f9d\u983c\u8005\uff09\u306f\u7121\u6599\u3067\u4f7f\u3048\u308b\u306e\u304c\u4e00\u822c\u7684\u3067\u3059\u304c\u3001\u4ed6\u90e8\u9580\u306e\u62c5\u5f53\u8005\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3082\u3089\u3046\u5834\u5408\u306f\u30e9\u30a4\u30bb\u30f3\u30b9\u304c\u5897\u3048\u307e\u3059\u3002\u8ab2\u91d1\u5bfe\u8c61\u304c\u300c\u62c5\u5f53\u8005\u300d\u306a\u306e\u304b\u300c\u5168\u30e6\u30fc\u30b6\u30fc\u300d\u306a\u306e\u304b\u3092\u5fc5\u305a\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2. \u5bfe\u5fdc\u3059\u308bITIL\u30d7\u30ed\u30bb\u30b9\u306e\u7bc4\u56f2<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3060\u3051\u306a\u3089\u4e0b\u4f4d\u30d7\u30e9\u30f3\u3067\u8db3\u308a\u3066\u3082\u3001\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u30fb\u69cb\u6210\u7ba1\u7406\uff08CMDB\uff09\u306f\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3057\u304b\u4f7f\u3048\u306a\u3044\u30c4\u30fc\u30eb\u304c\u591a\u304f\u3042\u308a\u307e\u3059\u3002\u5e83\u3052\u305f\u3044\u30d7\u30ed\u30bb\u30b9\u304c\u3069\u306e\u30d7\u30e9\u30f3\u304b\u3089\u4f7f\u3048\u308b\u304b\u3067\u30011\u540d\u3042\u305f\u308a\u306e\u5358\u4fa1\u306f2\u301c3\u500d\u306b\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">3. \u5c0e\u5165\u652f\u63f4\u30fb\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u6709\u7121<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u8a2d\u8a08\u3084\u65e2\u5b58\u30c7\u30fc\u30bf\u306e\u79fb\u884c\u3001\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u3092\u4f34\u3046\u5834\u5408\u306f\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u8cbb\u3068\u306f\u5225\u306b\u69cb\u7bc9\u8cbb\u304c\u767a\u751f\u3057\u307e\u3059\u3002\u5927\u898f\u6a21\u5411\u3051\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u8cbb\u3088\u308a\u69cb\u7bc9\u8cbb\u306e\u307b\u3046\u304c\u5927\u304d\u304f\u306a\u308b\u30b1\u30fc\u30b9\u3082\u73cd\u3057\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u60c5\u30b7\u30b9\u306e\u4f53\u5236\u5225\u306e\u6708\u984d\u30a4\u30e1\u30fc\u30b8<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6599\u91d1\u4f53\u7cfb\u306e\u9055\u3044\u306f\u3001\u62c5\u5f53\u8005\u306e\u4eba\u6570\u306b\u3088\u3063\u3066\u6709\u5229\u30fb\u4e0d\u5229\u304c\u5165\u308c\u66ff\u308f\u308a\u307e\u3059\u3002\u62c5\u5f53\u80051\u540d\u3042\u305f\u308a\u6708\u984d3,000\u5186\u301c8,000\u5186\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8ab2\u91d1\u578b\u3068\u3001\u6708\u984d8\u4e07\u5186\u301c12\u4e07\u5186\u53f0\u306e\u5b9a\u984d\u578b\u3067\u6bd4\u3079\u308b\u3068\u3001\u76ee\u5b89\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u60c5\u30b7\u30b9\u306e\u4f53\u5236<\/th><th>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8ab2\u91d1\u578b\u306e\u6708\u984d\u76ee\u5b89<\/th><th>\u5b9a\u984d\u578b\u3068\u306e\u6bd4\u8f03<\/th><\/tr><\/thead><tbody><tr><td>\u62c5\u5f53\u80055\u540d<\/td><td>\u7d041.5\u4e07\u5186\u301c4\u4e07\u5186<\/td><td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8ab2\u91d1\u578b\u304c\u5272\u5b89<\/td><\/tr><tr><td>\u62c5\u5f53\u800520\u540d<\/td><td>\u7d046\u4e07\u5186\u301c16\u4e07\u5186<\/td><td>\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3092\u4f7f\u3046\u3068\u5b9a\u984d\u578b\u3068\u540c\u6c34\u6e96<\/td><\/tr><tr><td>\u62c5\u5f53\u800550\u540d<\/td><td>\u7d0415\u4e07\u5186\u301c40\u4e07\u5186<\/td><td>\u5b9a\u984d\u578b\u30fb\u30e6\u30fc\u30b6\u30fc\u8ffd\u52a0\u578b\u304c\u6709\u5229\u306b\u306a\u308a\u3084\u3059\u3044<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u203b \u6599\u91d1\u306f\u5404\u793e\u306e\u4e0b\u4f4d\u301c\u4e2d\u4f4d\u30d7\u30e9\u30f3\u3092\u3082\u3068\u306b\u3057\u305f\u76ee\u5b89\u3067\u3059\u3002\u5b9f\u969b\u306e\u91d1\u984d\u306f\u5951\u7d04\u671f\u9593\u30fb\u70ba\u66ff\u30fb\u30aa\u30d7\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u62c5\u5f53\u8005\u304c20\u540d\u524d\u5f8c\u3092\u8d85\u3048\u308b\u3068\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u8ab2\u91d1\u578b\u306e\u7dcf\u984d\u304c\u5b9a\u984d\u578b\u306b\u8ffd\u3044\u3064\u304d\u307e\u3059\u3002<strong>\u73fe\u5728\u306e\u4eba\u6570\u3060\u3051\u3067\u306a\u304f\u30012\u301c3\u5e74\u5f8c\u306b\u5bfe\u5fdc\u30e1\u30f3\u30d0\u30fc\u304c\u3069\u3053\u307e\u3067\u5897\u3048\u308b\u304b<\/strong>\u3092\u60f3\u5b9a\u3057\u3066\u6599\u91d1\u4f53\u7cfb\u3092\u9078\u3076\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IT\u904b\u7528\u306e\u4eba\u624b\u305d\u306e\u3082\u306e\u304c\u8db3\u308a\u306a\u3044\u5834\u5408\u306f\u3001\u30c4\u30fc\u30eb\u5c0e\u5165\u3068\u3042\u308f\u305b\u3066\u60c5\u30b7\u30b9\u696d\u52d9\u306e\u5916\u90e8\u59d4\u8a17\u3092\u691c\u8a0e\u3059\u308b\u306e\u30821\u3064\u306e\u65b9\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"is-style-box wp-block-paragraph\">\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/cone-c-slide.com\/liblog\/itoutsourcing\/\" target=\"_blank\" rel=\"noopener\">\u60c5\u30b7\u30b9\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b014\u9078\u6bd4\u8f03\u3002\u8cbb\u7528\u76f8\u5834\u304b\u3089\u9078\u3073\u65b9\u307e\u3067\u89e3\u8aac<\/a><\/p>\n\n\n\n<h2 id=\"select\" class=\"wp-block-heading\">ITSM\u30c4\u30fc\u30eb\u3092\u9078\u3076\u969b\u306b\u78ba\u8a8d\u3059\u3079\u304d4\u3064\u306e\u6bd4\u8f03\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u306f\u3001\u6a5f\u80fd\u4e00\u89a7\u3092\u4e26\u3079\u308b\u3060\u3051\u3067\u306f\u9055\u3044\u304c\u898b\u3048\u306b\u304f\u3044\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u5c0e\u5165\u5f8c\u306b\u300c\u4f7f\u3044\u3053\u306a\u305b\u306a\u304b\u3063\u305f\u300d\u3068\u306a\u3089\u306a\u3044\u305f\u3081\u306b\u78ba\u8a8d\u3059\u3079\u304d4\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u5bfe\u5fdc\u3067\u304d\u308bITIL\u30d7\u30ed\u30bb\u30b9\u306e\u7bc4\u56f2<\/li>\n\n\n\n<li>\u63d0\u4f9b\u5f62\u614b\u3068\u5c0e\u5165\u671f\u9593<\/li>\n\n\n\n<li>\u5916\u90e8\u30c4\u30fc\u30eb\u9023\u643a\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316<\/li>\n\n\n\n<li>\u65e5\u672c\u8a9e\u30b5\u30dd\u30fc\u30c8\u30fb\u5c0e\u5165\u652f\u63f4\u4f53\u5236<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u5bfe\u5fdc\u3067\u304d\u308bITIL\u30d7\u30ed\u30bb\u30b9\u306e\u7bc4\u56f2<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u307e\u305a\u78ba\u8a8d\u3057\u305f\u3044\u306e\u304c\u3001<strong>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u4ee5\u5916\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u3069\u3053\u307e\u3067\u6a19\u6e96\u6a5f\u80fd\u3067\u56de\u305b\u308b\u304b<\/strong>\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068\u554f\u3044\u5408\u308f\u305b\u306e\u7ba1\u7406\u3060\u3051\u3067\u5341\u5206\u306a\u4f01\u696d\u3082\u3042\u308c\u3070\u3001\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u30fb\u69cb\u6210\u7ba1\u7406\u307e\u3067\u4e00\u6c17\u901a\u8cab\u3067\u6574\u3048\u305f\u3044\u4f01\u696d\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7279\u306b\u69cb\u6210\u7ba1\u7406\uff08CMDB\uff09\u306f\u3001\u969c\u5bb3\u6642\u306e\u5f71\u97ff\u7bc4\u56f2\u306e\u7279\u5b9a\u3084\u5909\u66f4\u30ea\u30b9\u30af\u306e\u8a55\u4fa1\u306b\u76f4\u7d50\u3059\u308b\u305f\u3081\u3001\u30c4\u30fc\u30eb\u306b\u3088\u3063\u3066\u4f5c\u308a\u8fbc\u307f\u306e\u6df1\u3055\u304c\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002\u5c06\u6765\u5e83\u3052\u305f\u3044\u30d7\u30ed\u30bb\u30b9\u304c\u3001\u3069\u306e\u30d7\u30e9\u30f3\u304b\u3089\u4f7f\u3048\u308b\u304b\u3082\u5fc5\u305a\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u78ba\u8a8d\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u306f\u6b21\u306e3\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u30fb\u69cb\u6210\u7ba1\u7406\u304c\u6a19\u6e96\u6a5f\u80fd\u306b\u542b\u307e\u308c\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3057\u304b\u4f7f\u3048\u306a\u3044\u30d7\u30ed\u30bb\u30b9\u306f\u306a\u3044\u304b<\/li>\n\n\n\n<li>ITIL\u3084ISO20000\uff08ITSMS\uff09\u306e\u904b\u7528\u306b\u6cbf\u3063\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u3042\u308b\u304b<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u63d0\u4f9b\u5f62\u614b\u3068\u5c0e\u5165\u671f\u9593<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6b21\u306b\u898b\u308b\u3079\u304d\u306a\u306e\u304c\u3001<strong>\u30af\u30e9\u30a6\u30c9\u304b\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u304b\u3001\u305d\u3057\u3066\u4f7f\u3044\u59cb\u3081\u308b\u307e\u3067\u306b\u3069\u308c\u3060\u3051\u306e\u671f\u9593\u304c\u304b\u304b\u308b\u304b<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30af\u30e9\u30a6\u30c9\u578b\u306e\u591a\u304f\u306f\u3001\u7533\u3057\u8fbc\u307f\u5f8c\u3059\u3050\u306b\u8a66\u7528\u3067\u304d\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u3048\u3070\u6570\u9031\u9593\u3067\u672c\u756a\u904b\u7528\u306b\u5165\u308c\u307e\u3059\u3002\u4e00\u65b9\u3001\u5927\u898f\u6a21\u5411\u3051\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u8981\u4ef6\u5b9a\u7fa9\u304b\u3089\u69cb\u7bc9\u30fb\u79fb\u884c\u307e\u3067\u6570\u304b\u6708\u4ee5\u4e0a\u304b\u304b\u308b\u306e\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u793e\u5185\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u898f\u7a0b\u3067\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u304c\u5fc5\u9808\u306e\u5834\u5408\u306f\u3001\u9078\u3079\u308b\u30c4\u30fc\u30eb\u304c\u9650\u3089\u308c\u308b\u305f\u3081\u65e9\u3081\u306b\u78ba\u8a8d\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u5916\u90e8\u30c4\u30fc\u30eb\u9023\u643a\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u306e\u52b9\u679c\u3092\u5927\u304d\u304f\u5de6\u53f3\u3059\u308b\u306e\u304c\u3001<strong>\u76e3\u8996\u30c4\u30fc\u30eb\u30fb\u30c1\u30e3\u30c3\u30c8\u30fbID\u7ba1\u7406\u306a\u3069\u306e\u5468\u8fba\u30b7\u30b9\u30c6\u30e0\u3068\u3064\u306a\u304c\u308b\u304b<\/strong>\u3067\u3059\u3002\u76e3\u8996\u30c4\u30fc\u30eb\u306e\u30a2\u30e9\u30fc\u30c8\u304b\u3089\u81ea\u52d5\u3067\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3092\u8d77\u7968\u3057\u305f\u308a\u3001Slack\u3084Microsoft Teams\u304b\u3089\u4f9d\u983c\u3092\u53d7\u3051\u4ed8\u3051\u305f\u308a\u3067\u304d\u308b\u3068\u3001\u62c5\u5f53\u8005\u306e\u8ee2\u8a18\u4f5c\u696d\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u307e\u305f\u3001\u30a2\u30ab\u30a6\u30f3\u30c8\u767a\u884c\u306a\u3069\u306e\u5b9a\u578b\u4f5c\u696d\u3092\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u81ea\u52d5\u5316\u3067\u304d\u308b\u304b\u3082\u91cd\u8981\u3067\u3059\u3002\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u8a2d\u5b9a\u3067\u304d\u308b\u30c4\u30fc\u30eb\u306a\u3089\u3001\u958b\u767a\u8005\u306b\u983c\u3089\u305a\u60c5\u30b7\u30b9\u81ea\u8eab\u304c\u904b\u7528\u3092\u6539\u5584\u3057\u7d9a\u3051\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u76e3\u8996\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u3092\u524d\u63d0\u306b\u8003\u3048\u308b\u5834\u5408\u306f\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u76e3\u8996\u30bd\u30d5\u30c8\u306e\u9078\u3073\u65b9\u3082\u3042\u308f\u305b\u3066\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3068\u3001\u30c4\u30fc\u30eb\u9593\u306e\u5f79\u5272\u5206\u62c5\u3092\u6574\u7406\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"is-style-box wp-block-paragraph\">\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/cone-c-slide.com\/liblog\/network-monitoring-tool\/\" target=\"_blank\" rel=\"noopener\">\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u76e3\u8996\u30bd\u30d5\u30c8\u304a\u3059\u3059\u308115\u9078\u6bd4\u8f03\u3002\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u76e3\u8996\u30c4\u30fc\u30eb\u6bd4\u8f03\u30e9\u30f3\u30ad\u30f3\u30b0\u3068\u6599\u91d1\u76f8\u5834<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u65e5\u672c\u8a9e\u30b5\u30dd\u30fc\u30c8\u30fb\u5c0e\u5165\u652f\u63f4\u4f53\u5236<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6700\u5f8c\u306b\u898b\u843d\u3068\u3057\u304c\u3061\u306a\u306e\u304c\u3001<strong>\u5c0e\u5165\u5f8c\u306b\u904b\u7528\u3092\u5b9a\u7740\u3055\u305b\u308b\u305f\u3081\u306e\u652f\u63f4\u304c\u3069\u3053\u307e\u3067\u3042\u308b\u304b<\/strong>\u3067\u3059\u3002ITSM\u30c4\u30fc\u30eb\u306f\u3001\u30c4\u30fc\u30eb\u3092\u5165\u308c\u305f\u3060\u3051\u3067\u306f\u5b9a\u7740\u305b\u305a\u3001\u904b\u7528\u30eb\u30fc\u30eb\u3084\u30ab\u30c6\u30b4\u30ea\u8a2d\u8a08\u3092\u81ea\u793e\u306b\u5408\u308f\u305b\u3066\u4f5c\u308a\u8fbc\u3080\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6d77\u5916\u88fd\u306e\u30c4\u30fc\u30eb\u306f\u6a5f\u80fd\u304c\u8c4a\u5bcc\u306a\u53cd\u9762\u3001\u8a2d\u5b9a\u753b\u9762\u3084\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u306e\u4e00\u90e8\u304c\u82f1\u8a9e\u306e\u307e\u307e\u306e\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u56fd\u5185\u30d9\u30f3\u30c0\u30fc\u3084\u56fd\u5185\u4ee3\u7406\u5e97\u306e\u30c4\u30fc\u30eb\u306a\u3089\u3001\u65e5\u672c\u8a9e\u3067\u306e\u904b\u7528\u8a2d\u8a08\u306e\u76f8\u8ac7\u3084\u3001\u65e5\u672c\u306e\u76e3\u67fb\u30fb\u5185\u90e8\u7d71\u5236\u306b\u5408\u308f\u305b\u305f\u8a2d\u5b9a\u306e\u652f\u63f4\u3092\u53d7\u3051\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u78ba\u8a8d\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u306f\u6b21\u306e3\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u554f\u3044\u5408\u308f\u305b\u7a93\u53e3\u304c\u65e5\u672c\u8a9e\u306b\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u904b\u7528\u8a2d\u8a08\u3084\u30ab\u30c6\u30b4\u30ea\u8a2d\u8a08\u306e\u652f\u63f4\u304c\u5951\u7d04\u306b\u542b\u307e\u308c\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u5c0e\u5165\u4e8b\u4f8b\u306b\u81ea\u793e\u3068\u8fd1\u3044\u898f\u6a21\u30fb\u696d\u7a2e\u306e\u4f01\u696d\u304c\u3042\u308b\u304b<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">ITSM\u30c4\u30fc\u30eb\u306e\u9078\u3073\u65b9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u9078\u3073\u3067\u5931\u6557\u3057\u3084\u3059\u3044\u306e\u306f\u3001\u6a5f\u80fd\u3084\u4fa1\u683c\u304b\u3089\u5165\u3063\u3066\u3057\u307e\u3044\u3001<strong>\u81ea\u793e\u306eIT\u904b\u7528\u4f53\u5236\u3068\u76ee\u6307\u3059\u7bc4\u56f2\u3092\u6574\u7406\u3067\u304d\u3066\u3044\u306a\u3044<\/strong>\u30b1\u30fc\u30b9\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u3053\u3067\u306f\u3001\u4f53\u5236\u3068\u76ee\u7684\u306b\u5fdc\u3058\u30663\u3064\u306e\u30bf\u30a4\u30d7\u306b\u5206\u3051\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u5168\u793eITSM\u57fa\u76e4\u578b \uff5c \u5927\u4f01\u696d\u30fb\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067\u904b\u7528\u3092\u6a19\u6e96\u5316\u3057\u305f\u3044\u5834\u5408<\/li>\n\n\n\n<li>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b \uff5c \u65e5\u672c\u306e\u904b\u7528\u30fb\u76e3\u67fb\u306b\u5408\u308f\u305b\u3001\u624b\u539a\u3044\u652f\u63f4\u3067\u5b9a\u7740\u3055\u305b\u305f\u3044\u5834\u5408<\/li>\n\n\n\n<li>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b \uff5c \u5c11\u4eba\u6570\u306e\u60c5\u30b7\u30b9\u3067\u3001\u5b89\u304f\u65e9\u304f\u59cb\u3081\u305f\u3044\u5834\u5408<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">\u2460\u5168\u793eITSM\u57fa\u76e4\u578b \uff5c \u5927\u4f01\u696d\u30fb\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067\u904b\u7528\u3092\u6a19\u6e96\u5316\u3057\u305f\u3044\u5834\u5408<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5168\u793eITSM\u57fa\u76e4\u578b\u306f\u3001<strong>IT\u90e8\u9580\u3060\u3051\u3067\u306a\u304f\u4eba\u4e8b\u30fb\u7dcf\u52d9\u306a\u3069\u306e\u90e8\u9580\u3082\u542b\u3081\u3066\u3001\u5168\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u30921\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3067\u304d\u308b<\/strong>\u30bf\u30a4\u30d7\u3067\u3059\u3002ITIL\u306e\u4e3b\u8981\u30d7\u30ed\u30bb\u30b9\u3092\u7db2\u7f85\u3057\u3001\u69cb\u6210\u7ba1\u7406\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316\u3001AI\u6d3b\u7528\u307e\u3067\u9ad8\u3044\u6c34\u6e96\u3067\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5c0e\u5165\u30fb\u69cb\u7bc9\u306b\u306f\u76f8\u5fdc\u306e\u8cbb\u7528\u3068\u671f\u9593\u304c\u304b\u304b\u308a\u307e\u3059\u304c\u3001\u30b0\u30eb\u30fc\u30d7\u4f1a\u793e\u3092\u542b\u3081\u305f\u904b\u7528\u306e\u6a19\u6e96\u5316\u3084\u3001\u8907\u6570\u30b7\u30b9\u30c6\u30e0\u306e\u7d71\u5408\u3092\u9032\u3081\u305f\u3044\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u3001\u9577\u671f\u7684\u306b\u6700\u3082\u5408\u7406\u7684\u306a\u9078\u629e\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u30bf\u30a4\u30d7\u3078\u306e\u4f9d\u983c\u306b\u5411\u3044\u3066\u3044\u308b\u4f01\u696d\u306f\u4ee5\u4e0b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5f93\u696d\u54e1\u6570\u304c\u6570\u5343\u540d\u4ee5\u4e0a\u3001\u307e\u305f\u306f\u30b0\u30eb\u30fc\u30d7\u4f1a\u793e\u3092\u542b\u3081\u3066\u904b\u7528\u3057\u305f\u3044<\/li>\n\n\n\n<li>\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u30fb\u69cb\u6210\u7ba1\u7406\u307e\u3067\u4e00\u6c17\u901a\u8cab\u3067\u6574\u3048\u305f\u3044<\/li>\n\n\n\n<li>\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u81ea\u52d5\u5316\u3057\u305f\u3044<\/li>\n<\/ul>\n\n\n<div class=\"p-compare\">\n  <table class=\"p-compare-table\">\n    <thead>\n      <tr>\n                  <th class=\"title\">\n            <span>\n              \u30b5\u30fc\u30d3\u30b9\u540d            <\/span>\n          <\/th>\n                  <th class=\"link\">\n            <span>\n              \u8a73\u7d30            <\/span>\n          <\/th>\n                  <th class=\"price\">\n            <span>\n              \u6599\u91d1            <\/span>\n          <\/th>\n                  <th class=\"type\">\n            <span>\n              \u30bf\u30a4\u30d7            <\/span>\n          <\/th>\n                  <th class=\"notes\">\n            <span>\n              \u5099\u8003            <\/span>\n          <\/th>\n              <\/tr>\n    <\/thead>\n    <tbody>\n              <tr>\n          <td class=\"title\"><div>ServiceNow ITSM<\/div><\/td><td class=\"link\"><div><a href=\"#servicenow\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u5168\u793eITSM\u57fa\u76e4\u578b<\/div><\/td><td class=\"notes\"><div>\u5358\u4e00\u306e\u30c7\u30fc\u30bf\u30e2\u30c7\u30eb\u3067IT\u4ee5\u5916\u306e\u90e8\u9580\u306e\u30b5\u30fc\u30d3\u30b9\u307e\u3067\u7d71\u5408<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Ivanti Neurons for ITSM<\/div><\/td><td class=\"link\"><div><a href=\"#ivanti\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u5168\u793eITSM\u57fa\u76e4\u578b<\/div><\/td><td class=\"notes\"><div>\u30ce\u30fc\u30b3\u30fc\u30c9\u8a2d\u5b9a\u3068AI\u306b\u3088\u308b\u30c1\u30b1\u30c3\u30c8\u81ea\u52d5\u5206\u985e<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>OpenText Service Management<\/div><\/td><td class=\"link\"><div><a href=\"#opentext\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u5168\u793eITSM\u57fa\u76e4\u578b<\/div><\/td><td class=\"notes\"><div>ITSM\u30fbESM\u30fbIT\u8cc7\u7523\u7ba1\u7406\u30921\u3064\u306e\u57fa\u76e4\u3067\u81ea\u52d5\u5316<\/div><\/td>        <\/tr>\n          <\/tbody>\n  <\/table>\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"#type-a\">\u3053\u306e\u30bf\u30a4\u30d7\u306eITSM\u30c4\u30fc\u30eb\u3092\u898b\u308b\u21e9<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u2461\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b \uff5c \u65e5\u672c\u306e\u904b\u7528\u30fb\u76e3\u67fb\u306b\u5408\u308f\u305b\u3001\u624b\u539a\u3044\u652f\u63f4\u3067\u5b9a\u7740\u3055\u305b\u305f\u3044\u5834\u5408<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b\u306f\u3001<strong>\u56fd\u5185\u30d9\u30f3\u30c0\u30fc\u304c\u958b\u767a\u30fb\u63d0\u4f9b\u3057\u3001\u65e5\u672c\u306e\u60c5\u30b7\u30b9\u904b\u7528\u3084\u76e3\u67fb\u5bfe\u5fdc\u306b\u5408\u308f\u305b\u305f\u6a5f\u80fd\u3068\u652f\u63f4\u3092\u5099\u3048\u305f<\/strong>\u30bf\u30a4\u30d7\u3067\u3059\u3002ITIL\u306b\u6cbf\u3063\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u6301\u3061\u306a\u304c\u3089\u3001\u65e5\u672c\u8a9e\u3067\u306e\u5c0e\u5165\u652f\u63f4\u3084\u904b\u7528\u8a2d\u8a08\u306e\u76f8\u8ac7\u3092\u53d7\u3051\u3084\u3059\u3044\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30e6\u30fc\u30b6\u30fc\u6570\u306b\u4f9d\u5b58\u3057\u306a\u3044\u5b9a\u984d\u6599\u91d1\u3092\u63a1\u7528\u3057\u3066\u3044\u308b\u30c4\u30fc\u30eb\u3082\u3042\u308a\u3001\u5229\u7528\u8005\u306e\u591a\u3044\u4e2d\u5805\u301c\u5927\u4f01\u696d\u3067\u3082\u30b3\u30b9\u30c8\u3092\u8aad\u307f\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u30bf\u30a4\u30d7\u3078\u306e\u4f9d\u983c\u306b\u5411\u3044\u3066\u3044\u308b\u4f01\u696d\u306f\u4ee5\u4e0b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u65e5\u672c\u8a9e\u3067\u306e\u5c0e\u5165\u652f\u63f4\u3084\u904b\u7528\u8a2d\u8a08\u306e\u76f8\u8ac7\u3092\u91cd\u8996\u3057\u305f\u3044<\/li>\n\n\n\n<li>\u76e3\u67fb\u30fb\u5185\u90e8\u7d71\u5236\u306b\u5bfe\u5fdc\u3057\u305f\u8a3c\u8de1\u3092\u6b8b\u3057\u305f\u3044<\/li>\n\n\n\n<li>\u5229\u7528\u8005\u304c\u591a\u304f\u3001\u30e6\u30fc\u30b6\u30fc\u6570\u3067\u8cbb\u7528\u304c\u81a8\u3089\u3080\u306e\u3092\u907f\u3051\u305f\u3044<\/li>\n<\/ul>\n\n\n<div class=\"p-compare\">\n  <table class=\"p-compare-table\">\n    <thead>\n      <tr>\n                  <th class=\"title\">\n            <span>\n              \u30b5\u30fc\u30d3\u30b9\u540d            <\/span>\n          <\/th>\n                  <th class=\"link\">\n            <span>\n              \u8a73\u7d30            <\/span>\n          <\/th>\n                  <th class=\"price\">\n            <span>\n              \u6599\u91d1            <\/span>\n          <\/th>\n                  <th class=\"type\">\n            <span>\n              \u30bf\u30a4\u30d7            <\/span>\n          <\/th>\n                  <th class=\"notes\">\n            <span>\n              \u5099\u8003            <\/span>\n          <\/th>\n              <\/tr>\n    <\/thead>\n    <tbody>\n              <tr>\n          <td class=\"title\"><div>LMIS<\/div><\/td><td class=\"link\"><div><a href=\"#lmis\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u6708\u984d 120,000\u5186\u301c\uff0825\u30e6\u30fc\u30b6\u30fc\uff09<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>ITIL\u6e96\u62e0\u300226\u30e6\u30fc\u30b6\u30fc\u4ee5\u4e0a\u306f1\u30e6\u30fc\u30b6\u30fc\u5358\u4f4d\u3067\u8ffd\u52a0\u53ef\u80fd<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>SmartStage ServiceDesk<\/div><\/td><td class=\"link\"><div><a href=\"#smartstage\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u6708\u984d 80,000\u5186\u301c<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>\u5229\u7528\u30e6\u30fc\u30b6\u30fc\u6570\u7121\u5236\u9650\u306e\u5b9a\u984d\u5236\u3002\u76e3\u67fb\u7528\u306e\u64cd\u4f5c\u30ed\u30b0\u3092\u8a18\u9332<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Senju\/SM \uff06 mPLAT\/SMP<\/div><\/td><td class=\"link\"><div><a href=\"#mplat-smp\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>NRI\u306e\u904b\u7528\u73fe\u5834\u304b\u3089\u751f\u307e\u308c\u305f\u56fd\u7523\u30c4\u30fc\u30eb\u3002\u30aa\u30f3\u30d7\u30ec\u3068\u30af\u30e9\u30a6\u30c9\u3092\u9078\u629e\u53ef\u80fd<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>WebSAM Cloud<\/div><\/td><td class=\"link\"><div><a href=\"#websam-cloud\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b\uff08Free\u30d7\u30e9\u30f3\u3042\u308a\uff09<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>\u76e3\u8996\u30a2\u30e9\u30fc\u30c8\u306e\u96fb\u8a71\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u521d\u52d5\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316<\/div><\/td>        <\/tr>\n          <\/tbody>\n  <\/table>\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"#type-b\">\u3053\u306e\u30bf\u30a4\u30d7\u306eITSM\u30c4\u30fc\u30eb\u3092\u898b\u308b\u21e9<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u2462\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b \uff5c \u5c11\u4eba\u6570\u306e\u60c5\u30b7\u30b9\u3067\u3001\u5b89\u304f\u65e9\u304f\u59cb\u3081\u305f\u3044\u5834\u5408<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b\u306f\u3001<strong>\u62c5\u5f53\u80051\u540d\u3042\u305f\u308a\u6708\u984d\u6570\u5343\u5186\u304b\u3089\u4f7f\u3048\u3001\u7533\u3057\u8fbc\u307f\u5f8c\u3059\u3050\u306b\u904b\u7528\u3092\u59cb\u3081\u3089\u308c\u308b<\/strong>\u30bf\u30a4\u30d7\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3084\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u7ba1\u7406\u306a\u3069\u306e\u57fa\u672c\u6a5f\u80fd\u304b\u3089\u59cb\u3081\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3067\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u3078\u5e83\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7121\u6599\u30d7\u30e9\u30f3\u3084\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u7528\u610f\u3057\u3066\u3044\u308b\u30c4\u30fc\u30eb\u304c\u591a\u3044\u305f\u3081\u3001\u5b9f\u969b\u306e\u904b\u7528\u306b\u8fd1\u3044\u5f62\u3067\u8a66\u3057\u3066\u304b\u3089\u5224\u65ad\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u30bf\u30a4\u30d7\u3078\u306e\u4f9d\u983c\u306b\u5411\u3044\u3066\u3044\u308b\u4f01\u696d\u306f\u4ee5\u4e0b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u60c5\u30b7\u30b9\u304c\u6570\u540d\u301c\u5341\u6570\u540d\u3067\u3001\u307e\u305a\u306f\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304b\u3089\u59cb\u3081\u305f\u3044<\/li>\n\n\n\n<li>\u521d\u671f\u8cbb\u7528\u3092\u6291\u3048\u3001\u77ed\u671f\u9593\u3067\u5c0e\u5165\u3057\u305f\u3044<\/li>\n\n\n\n<li>\u958b\u767a\u30c1\u30fc\u30e0\u3068\u3082\u540c\u3058\u30c4\u30fc\u30eb\u3067\u30c1\u30b1\u30c3\u30c8\u3092\u5171\u6709\u3057\u305f\u3044<\/li>\n<\/ul>\n\n\n<div class=\"p-compare\">\n  <table class=\"p-compare-table\">\n    <thead>\n      <tr>\n                  <th class=\"title\">\n            <span>\n              \u30b5\u30fc\u30d3\u30b9\u540d            <\/span>\n          <\/th>\n                  <th class=\"link\">\n            <span>\n              \u8a73\u7d30            <\/span>\n          <\/th>\n                  <th class=\"price\">\n            <span>\n              \u6599\u91d1            <\/span>\n          <\/th>\n                  <th class=\"type\">\n            <span>\n              \u30bf\u30a4\u30d7            <\/span>\n          <\/th>\n                  <th class=\"notes\">\n            <span>\n              \u5099\u8003            <\/span>\n          <\/th>\n              <\/tr>\n    <\/thead>\n    <tbody>\n              <tr>\n          <td class=\"title\"><div>Freshservice<\/div><\/td><td class=\"link\"><div><a href=\"#freshservice\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>3,100\u5186\u301c \/ \u62c5\u5f53\u8005 \/ \u6708\uff08\u5e74\u9593\u6255\u3044\uff09<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>ITSM\u3068IT\u8cc7\u7523\u7ba1\u7406\u3092\u4f4e\u4fa1\u683c\u3067\u307e\u3068\u3081\u3066\u5c0e\u5165\u53ef\u80fd<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Jira Service Management<\/div><\/td><td class=\"link\"><div><a href=\"#jira-service-management\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u307e\u3067\u7121\u6599\u30013,156\u5186\u301c \/ \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \/ \u6708<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>\u958b\u767a\u30c1\u30fc\u30e0\u306eJira\u3068\u9023\u643a\u3057\u3001\u5909\u66f4\u3068\u30c7\u30d7\u30ed\u30a4\u3092\u4e00\u4f53\u7ba1\u7406<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>ServiceDesk Plus<\/div><\/td><td class=\"link\"><div><a href=\"#servicedesk-plus\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u30af\u30e9\u30a6\u30c9\u7248 \u5e74\u984d 29.1\u4e07\u5186\u301c<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>\u30af\u30e9\u30a6\u30c9\u7248\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u306e\u4e21\u65b9\u3092\u63d0\u4f9b<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Zendesk<\/div><\/td><td class=\"link\"><div><a href=\"#zendesk\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>19\u30c9\u30eb\u301c \/ \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \/ \u6708\uff08\u5e74\u6255\u3044\uff09<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>\u793e\u5185IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u554f\u3044\u5408\u308f\u305b\u4e00\u5143\u5316\u304b\u3089\u59cb\u3081\u3084\u3059\u3044<\/div><\/td>        <\/tr>\n          <\/tbody>\n  <\/table>\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"#type-c\">\u3053\u306e\u30bf\u30a4\u30d7\u306eITSM\u30c4\u30fc\u30eb\u3092\u898b\u308b\u21e9<\/a><\/p>\n\n\n\n<h2 id=\"service\" class=\"wp-block-heading\">ITSM\u30c4\u30fc\u30eb\u304a\u3059\u3059\u3081\u4e00\u89a7\u6bd4\u8f03\u8868<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u4ee5\u4e0b\u306f\u3001\u672c\u8a18\u4e8b\u3067\u7d39\u4ecb\u3059\u308bITSM\u30c4\u30fc\u30eb\u306e\u4e00\u89a7\u6bd4\u8f03\u8868\u3067\u3059\u3002<\/p>\n\n\n<div class=\"p-compare\">\n  <table class=\"p-compare-table\">\n    <thead>\n      <tr>\n                  <th class=\"title\">\n            <span>\n              \u30b5\u30fc\u30d3\u30b9\u540d            <\/span>\n          <\/th>\n                  <th class=\"link\">\n            <span>\n              \u8a73\u7d30            <\/span>\n          <\/th>\n                  <th class=\"price\">\n            <span>\n              \u6599\u91d1            <\/span>\n          <\/th>\n                  <th class=\"type\">\n            <span>\n              \u30bf\u30a4\u30d7            <\/span>\n          <\/th>\n                  <th class=\"notes\">\n            <span>\n              \u5099\u8003            <\/span>\n          <\/th>\n              <\/tr>\n    <\/thead>\n    <tbody>\n              <tr>\n          <td class=\"title\"><div>ServiceNow ITSM<\/div><\/td><td class=\"link\"><div><a href=\"#servicenow\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u5168\u793eITSM\u57fa\u76e4\u578b<\/div><\/td><td class=\"notes\"><div>\u5358\u4e00\u306e\u30c7\u30fc\u30bf\u30e2\u30c7\u30eb\u3067IT\u4ee5\u5916\u306e\u90e8\u9580\u306e\u30b5\u30fc\u30d3\u30b9\u307e\u3067\u7d71\u5408<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Ivanti Neurons for ITSM<\/div><\/td><td class=\"link\"><div><a href=\"#ivanti\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u5168\u793eITSM\u57fa\u76e4\u578b<\/div><\/td><td class=\"notes\"><div>\u30ce\u30fc\u30b3\u30fc\u30c9\u8a2d\u5b9a\u3068AI\u306b\u3088\u308b\u30c1\u30b1\u30c3\u30c8\u81ea\u52d5\u5206\u985e<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>OpenText Service Management<\/div><\/td><td class=\"link\"><div><a href=\"#opentext\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u5168\u793eITSM\u57fa\u76e4\u578b<\/div><\/td><td class=\"notes\"><div>ITSM\u30fbESM\u30fbIT\u8cc7\u7523\u7ba1\u7406\u30921\u3064\u306e\u57fa\u76e4\u3067\u81ea\u52d5\u5316<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>LMIS<\/div><\/td><td class=\"link\"><div><a href=\"#lmis\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u6708\u984d 120,000\u5186\u301c\uff0825\u30e6\u30fc\u30b6\u30fc\uff09<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>ITIL\u6e96\u62e0\u300226\u30e6\u30fc\u30b6\u30fc\u4ee5\u4e0a\u306f1\u30e6\u30fc\u30b6\u30fc\u5358\u4f4d\u3067\u8ffd\u52a0\u53ef\u80fd<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>SmartStage ServiceDesk<\/div><\/td><td class=\"link\"><div><a href=\"#smartstage\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u6708\u984d 80,000\u5186\u301c<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>\u5229\u7528\u30e6\u30fc\u30b6\u30fc\u6570\u7121\u5236\u9650\u306e\u5b9a\u984d\u5236\u3002\u76e3\u67fb\u7528\u306e\u64cd\u4f5c\u30ed\u30b0\u3092\u8a18\u9332<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Senju\/SM \uff06 mPLAT\/SMP<\/div><\/td><td class=\"link\"><div><a href=\"#mplat-smp\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>NRI\u306e\u904b\u7528\u73fe\u5834\u304b\u3089\u751f\u307e\u308c\u305f\u56fd\u7523\u30c4\u30fc\u30eb\u3002\u30aa\u30f3\u30d7\u30ec\u3068\u30af\u30e9\u30a6\u30c9\u3092\u9078\u629e\u53ef\u80fd<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>WebSAM Cloud<\/div><\/td><td class=\"link\"><div><a href=\"#websam-cloud\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u8981\u554f\u3044\u5408\u308f\u305b\uff08Free\u30d7\u30e9\u30f3\u3042\u308a\uff09<\/div><\/td><td class=\"type\"><div>\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b<\/div><\/td><td class=\"notes\"><div>\u76e3\u8996\u30a2\u30e9\u30fc\u30c8\u306e\u96fb\u8a71\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u521d\u52d5\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Freshservice<\/div><\/td><td class=\"link\"><div><a href=\"#freshservice\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>3,100\u5186\u301c \/ \u62c5\u5f53\u8005 \/ \u6708\uff08\u5e74\u9593\u6255\u3044\uff09<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>ITSM\u3068IT\u8cc7\u7523\u7ba1\u7406\u3092\u4f4e\u4fa1\u683c\u3067\u307e\u3068\u3081\u3066\u5c0e\u5165\u53ef\u80fd<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Jira Service Management<\/div><\/td><td class=\"link\"><div><a href=\"#jira-service-management\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u307e\u3067\u7121\u6599\u30013,156\u5186\u301c \/ \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \/ \u6708<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>\u958b\u767a\u30c1\u30fc\u30e0\u306eJira\u3068\u9023\u643a\u3057\u3001\u5909\u66f4\u3068\u30c7\u30d7\u30ed\u30a4\u3092\u4e00\u4f53\u7ba1\u7406<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>ServiceDesk Plus<\/div><\/td><td class=\"link\"><div><a href=\"#servicedesk-plus\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>\u30af\u30e9\u30a6\u30c9\u7248 \u5e74\u984d 29.1\u4e07\u5186\u301c<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>\u30af\u30e9\u30a6\u30c9\u7248\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u306e\u4e21\u65b9\u3092\u63d0\u4f9b<\/div><\/td>        <\/tr>\n              <tr>\n          <td class=\"title\"><div>Zendesk<\/div><\/td><td class=\"link\"><div><a href=\"#zendesk\">\u30b8\u30e3\u30f3\u30d7<\/a><\/div><\/td><td class=\"price\"><div>19\u30c9\u30eb\u301c \/ \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \/ \u6708\uff08\u5e74\u6255\u3044\uff09<\/div><\/td><td class=\"type\"><div>\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b<\/div><\/td><td class=\"notes\"><div>\u793e\u5185IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u554f\u3044\u5408\u308f\u305b\u4e00\u5143\u5316\u304b\u3089\u59cb\u3081\u3084\u3059\u3044<\/div><\/td>        <\/tr>\n          <\/tbody>\n  <\/table>\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\">\u4e0a\u8a18\u3067\u81ea\u793e\u306b\u5408\u3046\u30bf\u30a4\u30d7\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u7d5e\u308a\u8fbc\u307f\u305f\u3044\u65b9\u306f\u3001\u4ee5\u4e0b\u306e\u8a3a\u65ad\u30c4\u30fc\u30eb\u3067\u81ea\u793e\u306b\u5408\u3046\u30bf\u30a4\u30d7\u3092\u78ba\u8a8d\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<style>\n\/* ===== slide lib \u8a3a\u65ad\u30c4\u30fc\u30eb\uff081\u554f\u305a\u3064\u8868\u793a\uff09 ===== *\/\n.rsct-wrap{font-family:-apple-system,BlinkMacSystemFont,'Hiragino Sans','Yu Gothic',sans-serif;max-width:760px;margin:0 auto;background:#fff;border:1px solid #dfe3e8;border-radius:12px}\n.rsct-inner{padding:0 16px 16px}\n.rsct-tool-head{background:#f7f8f9;border-bottom:1px solid #dfe3e8;border-radius:11px 11px 0 0;padding:14px 20px;margin:0}\n.rsct-tool-tag{display:inline-block;background:#008ce2;color:#fff !important;font-size:11px;font-weight:700;letter-spacing:.06em;padding:3px 10px;border-radius:20px;margin-right:10px;vertical-align:1px}\n.rsct-tool-title{display:inline;font-size:15px !important;font-weight:700 !important;color:#1a1a2e !important;margin:0 !important;line-height:1.5 !important}\n.rsct-tool-lead{font-size:12.5px !important;color:#666 !important;margin:7px 0 0 !important;line-height:1.6 !important}\n.pbar-sticky{position:sticky;top:60px;background:#fff;border-bottom:1px solid #dfe3e8;padding:10px 20px;z-index:10;display:flex;align-items:center;gap:12px}\n.pbar-track{flex:1;height:4px;background:#eef1f4;border-radius:2px;overflow:hidden}\n.pbar-fill{height:100%;width:0%;background:#008ce2;border-radius:2px;transition:width .3s ease}\n.pbar-label{font-size:12px;color:#666;white-space:nowrap}\n.rsct-q-card{border:0;border-radius:0;padding:18px 6px 4px;margin:0}\n.rsct-q-label{font-size:12px;color:#008ce2;font-weight:700;margin:0 0 8px}\n.rsct-q-text{font-size:15px;font-weight:600;color:#1a1a2e;margin:0 0 16px;line-height:1.6}\n.rsct-opts{display:flex;gap:10px;flex-wrap:wrap}\n.rsct-btn{flex:1;min-width:140px;padding:12px 16px;border:2px solid #d0d8e4;border-radius:8px;background:#fff;font-size:13px;color:#444;cursor:pointer;line-height:1.4;transition:all .2s;text-align:center;font-family:inherit}\n.rsct-btn:hover{border-color:#008ce2;color:#008ce2}\n.rsct-btn.selected{background:#008ce2;border-color:#008ce2;color:#fff;font-weight:600}\n.rsct-step-nav{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:16px}\n.rsct-back-btn{background:transparent;border:1px solid #ccc;color:#888;padding:7px 14px;border-radius:6px;font-size:12px;cursor:pointer;font-family:inherit;transition:all .2s}\n.rsct-back-btn:hover{border-color:#008ce2;color:#008ce2}\n.rsct-back-btn[disabled]{opacity:0;pointer-events:none}\n.rsct-step-hint{font-size:12px;color:#aab3bd}\n.rsct-result{display:none;background:linear-gradient(135deg,#f0f7ff 0%,#e8f4fd 100%);border:0;border-radius:0 0 11px 11px;padding:24px 24px 26px;margin:0}\n.rsct-result.show{display:block}\n.rsct-result-head{font-size:14px;color:#555;margin:0 0 12px}\n.rsct-badge{display:inline-block;background:#008ce2;color:#fff;font-size:12px;font-weight:700;padding:4px 14px;border-radius:20px;margin:0 0 10px}\n.rsct-type-name{font-size:18px;font-weight:700;color:#1a1a2e;margin:0 0 12px}\n.rsct-type-desc{font-size:14px;color:#555;line-height:1.7;margin:0 0 16px}\n.rsct-solve-title{font-size:13px;font-weight:700;color:#666;margin:0 0 8px}\n.rsct-solve-list{list-style:none;padding:12px 16px;margin:0 0 20px;background:rgba(255,255,255,.6);border-radius:8px}\n.rsct-solve-list li{font-size:13px;color:#444;padding:5px 0 5px 22px;position:relative;line-height:1.5}\n.rsct-solve-list li::before{content:\"\\2713\";color:#008ce2;font-weight:700;position:absolute;left:0}\n.rsct-next-step{font-size:12px;color:#888;margin:0 0 16px;line-height:1.6}\n.rsct-cta-btn{display:inline-block;background:#008ce2;color:#fff !important;padding:12px 24px;border-radius:8px;font-size:14px;font-weight:600;text-decoration:none !important;transition:opacity .2s}\n.rsct-cta-btn:hover{opacity:.85;color:#fff !important}\n.rsct-reset-btn{background:transparent;border:1px solid #ccc;color:#888;padding:7px 16px;border-radius:6px;font-size:12px;cursor:pointer;margin-top:12px;margin-left:8px;transition:all .2s;font-family:inherit}\n.rsct-reset-btn:hover{border-color:#008ce2;color:#008ce2}\n@media(max-width:600px){.rsct-opts{flex-direction:column}.rsct-btn{min-width:unset}.rsct-q-card{padding:16px 0 4px}.rsct-result{padding:20px 16px 22px}}\n<\/style>\n\n<div class=\"rsct-wrap\">\n\n  <!-- \u8a3a\u65ad\u30c4\u30fc\u30eb\u3067\u3042\u308b\u3053\u3068\u3092\u793a\u3059\u30d8\u30c3\u30c0\u30fc\uff08\u30b0\u30ec\u30fc\uff0b\u9752\u30d0\u30c3\u30b8\uff09 -->\n  <div class=\"rsct-tool-head\">\n    <span class=\"rsct-tool-tag\">\u7121\u6599\u30fb1\u5206\u8a3a\u65ad<\/span><p class=\"rsct-tool-title\">\u81ea\u793e\u306b\u5408\u3046ITSM\u30c4\u30fc\u30eb\u306e\u30bf\u30a4\u30d7\u8a3a\u65ad<\/p>\n    <p class=\"rsct-tool-lead\">7\u3064\u306e\u8cea\u554f\u306b\u7b54\u3048\u308b\u3060\u3051\u3067\u3001\u81ea\u793e\u306e\u4f53\u5236\u306b\u5408\u3046ITSM\u30c4\u30fc\u30eb\u306e\u30bf\u30a4\u30d7\u304c\u308f\u304b\u308a\u307e\u3059\u3002<\/p>\n  <\/div>\n\n  <!-- \u30d7\u30ed\u30b0\u30ec\u30b9\u30d0\u30fc\uff08sticky\uff09 -->\n  <div class=\"pbar-sticky\" id=\"rsct-pbar-wrap\">\n    <div class=\"pbar-track\"><div class=\"pbar-fill\" id=\"rsct-pbar\"><\/div><\/div>\n    <span class=\"pbar-label\" id=\"rsct-pbar-label\">0 \/ 7 \u56de\u7b54\u6e08\u307f<\/span>\n  <\/div>\n\n  <!-- \u8a2d\u554f\u30a8\u30ea\u30a2\uff081\u554f\u305a\u3064\u8868\u793a\uff09 -->\n  <div class=\"rsct-inner\" id=\"rsct-inner\">\n    <div id=\"rsct-questions\"><\/div>\n  <\/div>\n\n  <!-- \u7d50\u679c\u30a8\u30ea\u30a2\uff08\u67a0\u3044\u3063\u3071\u3044\u306b\u6c34\u8272\u3092\u6577\u304f\uff09 -->\n  <div class=\"rsct-result\" id=\"rsct-result\">\n    <p class=\"rsct-result-head\">\u3042\u306a\u305f\u306b\u304a\u3059\u3059\u3081\u306e\u30bf\u30a4\u30d7\u304c\u6c7a\u307e\u308a\u307e\u3057\u305f<\/p>\n    <span class=\"rsct-badge\" id=\"rsct-badge\"><\/span>\n    <h3 class=\"rsct-type-name\" id=\"rsct-type-name\" style=\"font-size:18px;margin:8px 0 12px\"><\/h3>\n    <p class=\"rsct-type-desc\" id=\"rsct-type-desc\"><\/p>\n    <p class=\"rsct-solve-title\">\u3053\u306e\u30bf\u30a4\u30d7\u3067\u89e3\u6c7a\u3067\u304d\u308b\u3053\u3068<\/p>\n    <ul class=\"rsct-solve-list\" id=\"rsct-solve-list\"><\/ul>\n    <p class=\"rsct-next-step\" id=\"rsct-next-step\"><\/p>\n    <a class=\"rsct-cta-btn\" id=\"rsct-cta\" href=\"#\">\u3053\u306e\u30bf\u30a4\u30d7\u306eITSM\u30c4\u30fc\u30eb\u3092\u898b\u308b \u21e9<\/a>\n    <button class=\"rsct-reset-btn\" onclick=\"rsctReset()\">\u6700\u521d\u304b\u3089\u3084\u308a\u76f4\u3059<\/button>\n  <\/div>\n\n<\/div>\n\n<script>\n\/\/ ===== \u8a2d\u5b9a\u30a8\u30ea\u30a2\uff08\u8a18\u4e8b\u3054\u3068\u306b\u66f8\u304d\u63db\u3048\u308b\u306e\u306f\u3053\u3053\u3060\u3051\uff09 =====\n\nvar RSCT_TOTAL = 7;\n\nvar RSCT_TYPES = {\n  a: {\n    badge: \"\u304a\u3059\u3059\u3081\u30bf\u30a4\u30d7\uff1a\u2460 \u5168\u793eITSM\u57fa\u76e4\u578b\",\n    name: \"\u5168\u793eITSM\u57fa\u76e4\u578b\u306eITSM\u30c4\u30fc\u30eb\",\n    desc: \"IT\u90e8\u9580\u3060\u3051\u3067\u306a\u304f\u4ed6\u90e8\u9580\u306e\u30b5\u30fc\u30d3\u30b9\u3082\u542b\u3081\u3066\u3001\u5168\u793e\u306e\u904b\u7528\u30921\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3057\u305f\u3044\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002ITIL\u306e\u4e3b\u8981\u30d7\u30ed\u30bb\u30b9\u3092\u7db2\u7f85\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u81ea\u52d5\u5316\u3084AI\u6d3b\u7528\u307e\u3067\u9ad8\u3044\u6c34\u6e96\u3067\u5099\u3048\u3066\u3044\u307e\u3059\u3002\",\n    solves: [\n      \"\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u3067IT\u904b\u7528\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6a19\u6e96\u5316\u3067\u304d\u308b\",\n      \"\u554f\u984c\u30fb\u5909\u66f4\u30fb\u69cb\u6210\u7ba1\u7406\u307e\u3067\u4e00\u6c17\u901a\u8cab\u3067\u7ba1\u7406\u3067\u304d\u308b\",\n      \"\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u3066\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u81ea\u52d5\u5316\u3067\u304d\u308b\",\n      \"\u4eba\u4e8b\u30fb\u7dcf\u52d9\u306a\u3069\u4ed6\u90e8\u9580\u306e\u30b5\u30fc\u30d3\u30b9\u7a93\u53e3\u306b\u3082\u5c55\u958b\u3067\u304d\u308b\"\n    ],\n    nextStep: \"\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\uff1a\u3053\u306e\u8a18\u4e8b\u306e\u300c\u3010\u5168\u793eITSM\u57fa\u76e4\u578b\u3011\u306eITSM\u30c4\u30fc\u30eb\u300d\u3067\u3001\u5177\u4f53\u7684\u306a\u304a\u3059\u3059\u30813\u30c4\u30fc\u30eb\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\",\n    anchor: \"#type-a\"\n  },\n  b: {\n    badge: \"\u304a\u3059\u3059\u3081\u30bf\u30a4\u30d7\uff1a\u2461 \u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b\",\n    name: \"\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b\u306eITSM\u30c4\u30fc\u30eb\",\n    desc: \"\u65e5\u672c\u306e\u60c5\u30b7\u30b9\u904b\u7528\u3084\u76e3\u67fb\u5bfe\u5fdc\u306b\u5408\u308f\u305b\u3066\u3001\u624b\u539a\u3044\u56fd\u5185\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u306a\u304c\u3089\u904b\u7528\u3092\u5b9a\u7740\u3055\u305b\u305f\u3044\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u6570\u306b\u4f9d\u5b58\u3057\u306a\u3044\u5b9a\u984d\u6599\u91d1\u306e\u30c4\u30fc\u30eb\u3082\u3042\u308a\u3001\u5229\u7528\u8005\u306e\u591a\u3044\u4f01\u696d\u3067\u3082\u30b3\u30b9\u30c8\u3092\u8aad\u307f\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\",\n    solves: [\n      \"\u65e5\u672c\u8a9e\u3067\u5c0e\u5165\u652f\u63f4\u30fb\u904b\u7528\u8a2d\u8a08\u306e\u76f8\u8ac7\u304c\u3067\u304d\u308b\",\n      \"\u76e3\u67fb\u30fb\u5185\u90e8\u7d71\u5236\u306b\u5bfe\u5fdc\u3057\u305f\u8a3c\u8de1\u3092\u6b8b\u305b\u308b\",\n      \"ITIL\u306b\u6cbf\u3063\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u7121\u7406\u306a\u304f\u5b9a\u7740\u3055\u305b\u3089\u308c\u308b\",\n      \"\u5229\u7528\u8005\u304c\u5897\u3048\u3066\u3082\u8cbb\u7528\u304c\u81a8\u3089\u307f\u306b\u304f\u3044\"\n    ],\n    nextStep: \"\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\uff1a\u3053\u306e\u8a18\u4e8b\u306e\u300c\u3010\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b\u3011\u306eITSM\u30c4\u30fc\u30eb\u300d\u3067\u3001\u5177\u4f53\u7684\u306a\u304a\u3059\u3059\u30814\u30c4\u30fc\u30eb\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\",\n    anchor: \"#type-b\"\n  },\n  c: {\n    badge: \"\u304a\u3059\u3059\u3081\u30bf\u30a4\u30d7\uff1a\u2462 \u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b\",\n    name: \"\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b\u306eITSM\u30c4\u30fc\u30eb\",\n    desc: \"\u5c11\u4eba\u6570\u306e\u60c5\u30b7\u30b9\u3067\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u3044\u5408\u308f\u305b\u306e\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304b\u3089\u5b89\u304f\u65e9\u304f\u59cb\u3081\u305f\u3044\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002\u62c5\u5f53\u80051\u540d\u3042\u305f\u308a\u6708\u984d\u6570\u5343\u5186\u304b\u3089\u4f7f\u3048\u3001\u7121\u6599\u30d7\u30e9\u30f3\u3084\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3067\u8a66\u3057\u3066\u304b\u3089\u5224\u65ad\u3067\u304d\u307e\u3059\u3002\",\n    solves: [\n      \"\u521d\u671f\u8cbb\u7528\u3092\u6291\u3048\u3066\u77ed\u671f\u9593\u3067\u904b\u7528\u3092\u59cb\u3081\u3089\u308c\u308b\",\n      \"\u6563\u3089\u3070\u3063\u305f\u554f\u3044\u5408\u308f\u305b\u30fb\u969c\u5bb3\u5bfe\u5fdc\u30921\u304b\u6240\u306b\u96c6\u7d04\u3067\u304d\u308b\",\n      \"\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3067\u554f\u984c\u30fb\u5909\u66f4\u7ba1\u7406\u3078\u5e83\u3052\u3089\u308c\u308b\",\n      \"\u958b\u767a\u30c1\u30fc\u30e0\u3068\u30c1\u30b1\u30c3\u30c8\u3092\u5171\u6709\u3057\u3084\u3059\u3044\"\n    ],\n    nextStep: \"\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\uff1a\u3053\u306e\u8a18\u4e8b\u306e\u300c\u3010\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b\u3011\u306eITSM\u30c4\u30fc\u30eb\u300d\u3067\u3001\u5177\u4f53\u7684\u306a\u304a\u3059\u3059\u30814\u30c4\u30fc\u30eb\u3092\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002\",\n    anchor: \"#type-c\"\n  }\n};\n\nvar RSCT_QUESTIONS = [\n  {label:\"Q1 \uff0f \u7ba1\u7406\u3059\u308b\u7bc4\u56f2\", text:\"ITSM\u30c4\u30fc\u30eb\u3067\u7ba1\u7406\u3057\u305f\u3044\u7bc4\u56f2\u3068\u3057\u3066\u3001\u3069\u3061\u3089\u306b\u8fd1\u3044\u3067\u3059\u304b\uff1f\", a:\"IT\u4ee5\u5916\u3082\u542b\u3081\u5168\u793e\u306e\u7a93\u53e3\u3092\u7d71\u4e00\u3057\u305f\u3044\", b:\"\u307e\u305a\u306fIT\u90e8\u9580\u306e\u904b\u7528\u3092\u6574\u3048\u305f\u3044\"},\n  {label:\"Q2 \uff0f \u7d44\u7e54\u306e\u898f\u6a21\", text:\"\u81ea\u793e\u306e\u898f\u6a21\u3068\u60c5\u30b7\u30b9\u306e\u4f53\u5236\u3068\u3057\u3066\u3001\u3069\u3061\u3089\u306b\u8fd1\u3044\u3067\u3059\u304b\uff1f\", a:\"\u6570\u5343\u540d\u898f\u6a21\u30fb\u30b0\u30eb\u30fc\u30d7\u4f1a\u793e\u3082\u542b\u3080\", b:\"\u6570\u767e\u540d\u4ee5\u4e0b\u30fb\u60c5\u30b7\u30b9\u306f\u6570\u540d\u7a0b\u5ea6\"},\n  {label:\"Q3 \uff0f ITIL\u30d7\u30ed\u30bb\u30b9\u306e\u7bc4\u56f2\", text:\"\u6574\u3048\u305f\u3044\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u306e\u7bc4\u56f2\u3068\u3057\u3066\u3001\u3069\u3061\u3089\u306b\u8fd1\u3044\u3067\u3059\u304b\uff1f\", a:\"\u554f\u984c\u30fb\u5909\u66f4\u30fb\u69cb\u6210\u7ba1\u7406\u307e\u3067\u56de\u3057\u305f\u3044\", b:\"\u307e\u305a\u306f\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304b\u3089\u59cb\u3081\u305f\u3044\"},\n  {label:\"Q4 \uff0f \u30b5\u30dd\u30fc\u30c8\u4f53\u5236\", text:\"\u5c0e\u5165\u30fb\u904b\u7528\u6642\u306e\u30b5\u30dd\u30fc\u30c8\u306b\u3064\u3044\u3066\u3001\u3069\u3061\u3089\u306b\u8fd1\u3044\u3067\u3059\u304b\uff1f\", a:\"\u65e5\u672c\u8a9e\u3067\u306e\u5c0e\u5165\u30fb\u904b\u7528\u8a2d\u8a08\u306e\u652f\u63f4\u304c\u5fc5\u8981\", b:\"\u8cc7\u6599\u3092\u898b\u306a\u304c\u3089\u81ea\u5206\u305f\u3061\u3067\u9032\u3081\u3089\u308c\u308b\"},\n  {label:\"Q5 \uff0f \u4e88\u7b97\u30fb\u6599\u91d1\u4f53\u7cfb\", text:\"\u5c0e\u5165\u306b\u304b\u3051\u3089\u308c\u308b\u4e88\u7b97\u3068\u3057\u3066\u3001\u3069\u3061\u3089\u306b\u8fd1\u3044\u3067\u3059\u304b\uff1f\", a:\"\u521d\u671f\u8cbb\u7528\u3092\u6291\u30481\u4eba\u6570\u5343\u5186\u304b\u3089\u59cb\u3081\u305f\u3044\", b:\"\u5168\u793e\u57fa\u76e4\u3068\u3057\u3066\u76f8\u5fdc\u306e\u6295\u8cc7\u304c\u3067\u304d\u308b\"},\n  {label:\"Q6 \uff0f \u9023\u643a\u30fb\u81ea\u52d5\u5316\", text:\"\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306b\u3064\u3044\u3066\u3001\u3069\u3061\u3089\u306b\u8fd1\u3044\u3067\u3059\u304b\uff1f\", a:\"API\u3084\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3057\u305f\u3044\", b:\"\u6a19\u6e96\u6a5f\u80fd\u306e\u307e\u307e\u65e9\u304f\u4f7f\u3044\u59cb\u3081\u305f\u3044\"},\n  {label:\"Q7 \uff0f \u76e3\u67fb\u30fb\u958b\u767a\u9023\u643a\", text:\"\u904b\u7528\u3067\u7279\u306b\u91cd\u8996\u3057\u305f\u3044\u3053\u3068\u306f\u3001\u3069\u3061\u3089\u306b\u8fd1\u3044\u3067\u3059\u304b\uff1f\", a:\"\u76e3\u67fb\u30fb\u5185\u90e8\u7d71\u5236\u306e\u8a3c\u8de1\u3092\u78ba\u5b9f\u306b\u6b8b\u3057\u305f\u3044\", b:\"\u958b\u767a\u30c1\u30fc\u30e0\u3068\u3082\u30c1\u30b1\u30c3\u30c8\u3092\u5171\u6709\u3057\u305f\u3044\"}\n];\n\nvar RSCT_SCORING = {\n  1: { a: {a:2, b:0, c:0}, b: {a:0, b:1, c:0} },\n  2: { a: {a:2, b:1, c:0}, b: {a:0, b:0, c:2} },\n  3: { a: {a:1, b:1, c:0}, b: {a:0, b:0, c:2} },\n  4: { a: {a:0, b:2, c:0}, b: {a:1, b:0, c:1} },\n  5: { a: {a:0, b:0, c:2}, b: {a:1, b:1, c:0} },\n  6: { a: {a:2, b:0, c:0}, b: {a:0, b:1, c:1} },\n  7: { a: {a:0, b:2, c:0}, b: {a:0, b:0, c:1} }\n};\n\n\/\/ ===== \u30ed\u30b8\u30c3\u30af\uff08\u5909\u66f4\u4e0d\u8981\uff09 =====\n\nvar rsctAnswers = {};\nvar rsctCurrent = 1; \/\/ \u8868\u793a\u4e2d\u306e\u8a2d\u554f\u756a\u53f7\uff081\u554f\u305a\u3064\u8868\u793a\uff09\n\nfunction rsctRender() {\n  var q = RSCT_QUESTIONS[rsctCurrent - 1];\n  var sel = rsctAnswers[rsctCurrent];\n  var hint = (rsctCurrent < RSCT_TOTAL) ? '\u9078\u3076\u3068\u6b21\u306e\u8cea\u554f\u3078\u9032\u307f\u307e\u3059' : '\u9078\u3076\u3068\u8a3a\u65ad\u7d50\u679c\u304c\u8868\u793a\u3055\u308c\u307e\u3059';\n  document.getElementById('rsct-questions').innerHTML =\n    '<div class=\"rsct-q-card' + (sel ? ' answered' : '') + '\" id=\"rsct-q' + rsctCurrent + '\">' +\n      '<p class=\"rsct-q-label\">' + q.label + '<\/p>' +\n      '<p class=\"rsct-q-text\">' + q.text + '<\/p>' +\n      '<div class=\"rsct-opts\">' +\n        '<button type=\"button\" class=\"rsct-btn' + (sel === 'a' ? ' selected' : '') + '\" onclick=\"rsctAnswer(' + rsctCurrent + ',\\'a\\')\">' + q.a + '<\/button>' +\n        '<button type=\"button\" class=\"rsct-btn' + (sel === 'b' ? ' selected' : '') + '\" onclick=\"rsctAnswer(' + rsctCurrent + ',\\'b\\')\">' + q.b + '<\/button>' +\n      '<\/div>' +\n      '<div class=\"rsct-step-nav\">' +\n        '<button type=\"button\" class=\"rsct-back-btn\" onclick=\"rsctBack()\"' + (rsctCurrent === 1 ? ' disabled' : '') + '>\u2190 \u524d\u306e\u8cea\u554f\u3078<\/button>' +\n        '<span class=\"rsct-step-hint\">' + hint + '<\/span>' +\n      '<\/div>' +\n    '<\/div>';\n  rsctUpdateBar();\n}\n\nfunction rsctUpdateBar(count) {\n  \/\/ \u8868\u793a\u4e2d\u306e\u8a2d\u554f\u4f4d\u7f6e\u306b\u9023\u52d5\u3055\u305b\u308b\uff08\u300c\u524d\u306e\u8cea\u554f\u3078\u300d\u3067\u5dfb\u304d\u623b\u308b\uff09\n  if (typeof count !== 'number') { count = rsctCurrent - 1; }\n  document.getElementById('rsct-pbar').style.width = Math.round(count \/ RSCT_TOTAL * 100) + '%';\n  document.getElementById('rsct-pbar-label').textContent = count + ' \/ ' + RSCT_TOTAL + ' \u56de\u7b54\u6e08\u307f';\n}\n\nfunction rsctAnswer(qNum, val) {\n  rsctAnswers[qNum] = val;\n  var card = document.getElementById('rsct-q' + qNum);\n  card.querySelectorAll('.rsct-btn').forEach(function(btn, i) {\n    btn.classList.toggle('selected', (i === 0 ? 'a' : 'b') === val);\n  });\n  rsctUpdateBar(rsctCurrent);\n  setTimeout(function() {\n    if (rsctCurrent < RSCT_TOTAL) {\n      rsctCurrent++;\n      rsctRender();\n    } else if (Object.keys(rsctAnswers).length === RSCT_TOTAL) {\n      rsctShowResult();\n    }\n  }, 280);\n}\n\nfunction rsctBack() {\n  if (rsctCurrent > 1) { rsctCurrent--; rsctRender(); }\n}\n\nfunction rsctShowResult() {\n  var scores = {}, weighted = {};\n  Object.keys(RSCT_TYPES).forEach(function(t){ scores[t] = 0; weighted[t] = 0; });\n  Object.keys(rsctAnswers).forEach(function(q) {\n    var qn = parseInt(q);\n    var s = RSCT_SCORING[qn][rsctAnswers[q]];\n    \/\/ \u540c\u70b9\u6642\u306f\u3001\u3088\u308a\u524d\u306e\u8a2d\u554f\uff08\uff1d\u5224\u65ad\u3078\u306e\u5f71\u97ff\u304c\u5927\u304d\u3044\u8a2d\u554f\uff09\u306e\u56de\u7b54\u3092\u512a\u5148\u3059\u308b\n    var w = 1 + (RSCT_TOTAL - qn) * 0.01;\n    Object.keys(s).forEach(function(t){ scores[t] += s[t]; weighted[t] += s[t] * w; });\n  });\n  var winner = Object.keys(RSCT_TYPES).sort(function(a,b){ return weighted[b]-weighted[a]; })[0];\n  var t = RSCT_TYPES[winner];\n  document.getElementById('rsct-badge').textContent = t.badge;\n  document.getElementById('rsct-type-name').textContent = t.name;\n  document.getElementById('rsct-type-desc').textContent = t.desc;\n  document.getElementById('rsct-next-step').textContent = t.nextStep;\n  document.getElementById('rsct-cta').href = t.anchor;\n  var ul = document.getElementById('rsct-solve-list');\n  ul.innerHTML = t.solves.map(function(s){ return '<li>' + s + '<\/li>'; }).join('');\n  document.getElementById('rsct-questions').innerHTML = '';\n  document.getElementById('rsct-inner').style.display = 'none';\n  document.getElementById('rsct-pbar-wrap').style.display = 'none';\n  var result = document.getElementById('rsct-result');\n  result.classList.add('show');\n  setTimeout(function(){ result.scrollIntoView({behavior:'smooth',block:'nearest'}); }, 100);\n}\n\nfunction rsctReset() {\n  rsctAnswers = {};\n  rsctCurrent = 1;\n  document.getElementById('rsct-result').classList.remove('show');\n  document.getElementById('rsct-inner').style.display = '';\n  document.getElementById('rsct-pbar-wrap').style.display = '';\n  rsctRender();\n}\n\nrsctRender();\n<\/script>\n\n\n\n<h2 id=\"type-a\" class=\"wp-block-heading\">\u3010\u5168\u793eITSM\u57fa\u76e4\u578b\u3011\u3067\u304a\u3059\u3059\u3081\u306eITSM\u30c4\u30fc\u30eb<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u5168\u793eITSM\u57fa\u76e4\u578b\u306eITSM\u30c4\u30fc\u30eb\u306f\u6b21\u306e3\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<h3 id=\"servicenow\" class=\"wp-block-heading\">ServiceNow ITSM\uff08ServiceNow Japan\u5408\u540c\u4f1a\u793e\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicenow-1024x540.jpg\" alt=\"ServiceNow\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13291\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicenow-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicenow-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicenow-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicenow.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aServiceNow<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ServiceNow ITSM\u306f\u3001IT\u904b\u7528\u306e\u30b3\u30a2\u30d7\u30ed\u30bb\u30b9\u3092AI\u3068\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3067\u81ea\u52d5\u5316\u3059\u308b\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051\u306eITSM\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/strong>\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\u306e\u7ba1\u7406\u3092\u3001ServiceNow AI Platform\u3068\u3044\u3046\u5358\u4e00\u306e\u57fa\u76e4\u3068\u30c7\u30fc\u30bf\u30e2\u30c7\u30eb\u306e\u4e0a\u3067\u4e00\u5143\u7684\u306b\u6271\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f37\u307f\u306f\u3001ITSM\u3067\u6574\u3048\u305f\u30c7\u30fc\u30bf\u3068\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u3001\u4eba\u4e8b\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30fb\u65bd\u8a2d\u7ba1\u7406\u306a\u3069\u4ed6\u90e8\u9580\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u3082\u6a2a\u5c55\u958b\u3067\u304d\u308b\u70b9\u3067\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u63a8\u5968\u4e8b\u9805\u306e\u63d0\u793a\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u306b\u3088\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u6e2c\u5b9a\u3067\u3001\u62c5\u5f53\u8005\u306e\u624b\u4f5c\u696d\u3092\u6e1b\u3089\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c4\u30fc\u30eb\u3084\u30b7\u30b9\u30c6\u30e0\u304c\u90e8\u9580\u3054\u3068\u306b\u5206\u304b\u308c\u3066\u3044\u308b\u5927\u4f01\u696d\u304c\u3001\u5168\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u30921\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u7d71\u5408\u3057\u305f\u3044\u5834\u5408\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\u30fb\u69cb\u6210\u7ba1\u7406\u3092\u306f\u3058\u3081\u3001ITIL\u306e\u4e3b\u8981\u30d7\u30ed\u30bb\u30b9\u3092\u7db2\u7f85<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\uff08SaaS\uff09\u3002\u8981\u4ef6\u5b9a\u7fa9\u30fb\u69cb\u7bc9\u3092\u4f34\u3046\u305f\u3081\u3001\u5c0e\u5165\u671f\u9593\u306f\u898f\u6a21\u306b\u5fdc\u3058\u3066\u500b\u5225\u306b\u8a2d\u8a08<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30fb\u30c7\u30fc\u30bf\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u7d71\u5408\u3002\u4ed6\u90e8\u9580\u306e\u696d\u52d9\u306b\u3082\u5c55\u958b\u53ef\u80fd<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u65e5\u672c\u6cd5\u4eba\u3042\u308a\u3002\u5c0e\u5165\u306f\u30d1\u30fc\u30c8\u30ca\u30fc\u4f01\u696d\u3068\u9023\u643a\u3057\u3066\u9032\u3081\u308b\u5f62\u304c\u4e2d\u5fc3<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.servicenow.com\/jp\/products\/itsm.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"ivanti\" class=\"wp-block-heading\">Ivanti Neurons for ITSM\uff08Ivanti\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_ivanti-1-1024x540.jpg\" alt=\"Ivanti\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13294\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_ivanti-1-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_ivanti-1-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_ivanti-1-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_ivanti-1.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aIvanti<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ivanti Neurons for ITSM\u306f\u3001\u30ce\u30fc\u30b3\u30fc\u30c9\u3067\u8a2d\u5b9a\u3067\u304d\u3001AI\u304c\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306e\u3042\u3089\u3086\u308b\u6bb5\u968e\u3092\u652f\u63f4\u3059\u308b\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u5411\u3051ITSM\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304b\u3089\u9ad8\u5ea6\u306a\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30d7\u30ed\u30bb\u30b9\u307e\u3067\u3001\u4f01\u696d\u306e\u6210\u719f\u5ea6\u306b\u5408\u308f\u305b\u3066\u62e1\u5f35\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7279\u5fb4\u306f\u3001\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u3067\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3084\u753b\u9762\u3092\u8a2d\u8a08\u3067\u304d\u308b\u70b9\u3067\u3059\u3002\u958b\u767a\u8005\u306e\u30ea\u30bd\u30fc\u30b9\u306b\u983c\u3089\u305a\u306b\u904b\u7528\u3092\u5909\u3048\u3089\u308c\u308b\u305f\u3081\u3001\u4fa1\u5024\u3092\u51fa\u3059\u307e\u3067\u306e\u6642\u9593\u3068\u7dcf\u6240\u6709\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3089\u308c\u307e\u3059\u3002\u53d7\u4ed8\u6642\u306e\u30c1\u30b1\u30c3\u30c8\u81ea\u52d5\u5206\u985e\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u3001\u751f\u6210AI\u306b\u3088\u308b\u30c1\u30b1\u30c3\u30c8\u306e\u8981\u7d04\u3001\u89e3\u6c7a\u6642\u306e\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u751f\u6210\u306b\u3082\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5927\u898f\u6a21\u306a\u904b\u7528\u3067\u3082\u3001\u4f5c\u308a\u8fbc\u307f\u3092\u60c5\u30b7\u30b9\u81ea\u8eab\u3067\u56de\u3057\u305f\u3044\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304b\u3089\u5909\u66f4\u30fb\u69cb\u6210\u7ba1\u7406\u307e\u3067\u3001\u4f01\u696d\u306e\u6210\u719f\u5ea6\u306b\u5408\u308f\u305b\u3066\u6bb5\u968e\u7684\u306b\u62e1\u5f35<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\u4e2d\u5fc3\u3002\u30ce\u30fc\u30b3\u30fc\u30c9\u8a2d\u5b9a\u306b\u3088\u308a\u69cb\u7bc9\u671f\u9593\u306e\u77ed\u7e2e\u304c\u53ef\u80fd<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u30c9\u30e9\u30c3\u30b0\uff06\u30c9\u30ed\u30c3\u30d7\u3067\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u8a2d\u8a08\u3002AI\u306b\u3088\u308b\u81ea\u52d5\u5206\u985e\u30fb\u8981\u7d04\u30fb\u30ca\u30ec\u30c3\u30b8\u751f\u6210<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u65e5\u672c\u8a9e\u306e\u88fd\u54c1\u30b5\u30a4\u30c8\u3042\u308a\u3002\u30c7\u30e2\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.ivanti.com\/ja\/products\/itsm\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"opentext\" class=\"wp-block-heading\">OpenText Service Management\uff08OpenText\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_opentext-1024x540.jpg\" alt=\"OpenText\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13298\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_opentext-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_opentext-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_opentext-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_opentext.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aOpenText<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>OpenText Service Management\u306f\u3001IT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\uff08ITSM\uff09\u30fb\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\uff08ESM\uff09\u30fbIT\u8cc7\u7523\u7ba1\u7406\uff08ITAM\uff09\u30921\u3064\u306e\u57fa\u76e4\u3067\u81ea\u52d5\u5316\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cOpenText Service Management Aviator\u300d\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5358\u4e00\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30c7\u30fc\u30bf\u30e2\u30c7\u30eb\u306e\u4e0a\u306b\u69cb\u7bc9\u3055\u308c\u3066\u304a\u308a\u3001\u30b3\u30fc\u30c9\u4e0d\u8981\u306e\u69cb\u6210\u3067\u5c0e\u5165\u3067\u304d\u308b\u306e\u304c\u5f37\u307f\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3092\u30b3\u30fc\u30c9\u3067\u4f5c\u308a\u8fbc\u307e\u306a\u3044\u305f\u3081\u3001\u30d0\u30fc\u30b8\u30e7\u30f3\u30a2\u30c3\u30d7\u306e\u624b\u9593\u304c\u304b\u304b\u308a\u306b\u304f\u304f\u3001\u9577\u304f\u4f7f\u3044\u7d9a\u3051\u308b\u307b\u3069\u7dcf\u6240\u6709\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u3068IT\u8cc7\u7523\u7ba1\u7406\u3092\u540c\u6642\u306b\u7d71\u5408\u3057\u305f\u3044\u4f01\u696d\u3084\u3001\u5927\u898f\u6a21\u30c4\u30fc\u30eb\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u8ca0\u62c5\u306b\u60a9\u3093\u3067\u304d\u305f\u4f01\u696d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>ITSM\u30fbESM\u30fbIT\u8cc7\u7523\u7ba1\u7406\u3092\u5358\u4e00\u306e\u30c7\u30fc\u30bf\u30e2\u30c7\u30eb\u3067\u7d71\u5408<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30ce\u30fc\u30b3\u30fc\u30c9\u69cb\u6210\u306b\u3088\u308b\u5c0e\u5165\u30fb\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u306e\u8ca0\u62c5\u8efd\u6e1b<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08Aviator\uff09\u306b\u3088\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3068\u62c5\u5f53\u8005\u652f\u63f4<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u65e5\u672c\u8a9e\u306e\u88fd\u54c1\u30b5\u30a4\u30c8\u3042\u308a\u3002\u30c7\u30e2\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306b\u5bfe\u5fdc<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.opentext.com\/jp\/products\/service-management\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h2 id=\"type-b\" class=\"wp-block-heading\">\u3010\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b\u3011\u3067\u304a\u3059\u3059\u3081\u306eITSM\u30c4\u30fc\u30eb<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u56fd\u7523\u30fb\u904b\u7528\u5b9a\u7740\u578b\u306eITSM\u30c4\u30fc\u30eb\u306f\u6b21\u306e4\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<h3 id=\"lmis\" class=\"wp-block-heading\">LMIS\uff08\u682a\u5f0f\u4f1a\u793e\u30e6\u30cb\u30ea\u30bf\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_lmis-1024x540.jpg\" alt=\"LMIS\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13301\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_lmis-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_lmis-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_lmis-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_lmis.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aLMIS<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>LMIS\u306f\u3001ITIL\u306b\u6e96\u62e0\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3067\u3001IT\u904b\u7528\u306e\u53ef\u8996\u5316\u30fb\u81ea\u52d5\u5316\u30fb\u6a19\u6e96\u5316\u3092\u9032\u3081\u308b\u56fd\u7523\u306e\u30af\u30e9\u30a6\u30c9ITSM\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u5c0e\u5165\u5b9f\u7e3e\u306f300\u7d44\u7e54\u4ee5\u4e0a\u3001\u5229\u7528\u30e6\u30fc\u30b6\u30fc\u6570\u306f20,000\u540d\u3092\u8d85\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ITIL\u5c0e\u5165\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u696d\u52d9\u3001\u30b7\u30b9\u30c6\u30e0\u76e3\u67fb\u5bfe\u5fdc\u3001\u30b5\u30fc\u30d3\u30b9\u69cb\u6210\u7ba1\u7406\u3001\u30b7\u30b9\u30c6\u30e0\u904b\u7528\u306e\u81ea\u52d5\u5316\u3068\u3001\u76ee\u7684\u5225\u306b\u4f7f\u3044\u65b9\u304c\u6574\u7406\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u7279\u5fb4\u3067\u3059\u3002\u30b0\u30eb\u30fc\u30d7\u5168\u793e\u306eIT\u5168\u822c\u7d71\u5236\u3092\u7d71\u4e00\u3057\u305f\u4e8b\u4f8b\u3084\u3001IT\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u4e8b\u696d\u8005\u304c\u9867\u5ba2\u3068\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5171\u6709\u306b\u4f7f\u3046\u4e8b\u4f8b\u3082\u3042\u308a\u3001\u793e\u5185\u5916\u306e\u4e21\u65b9\u306e\u904b\u7528\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002ChatGPT\u3084Google Gemini\u3068\u306e\u9023\u643a\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">25\u30e6\u30fc\u30b6\u30fc\u3092\u8d77\u70b9\u306b1\u30e6\u30fc\u30b6\u30fc\u5358\u4f4d\u3067\u8ffd\u52a0\u3067\u304d\u308b\u305f\u3081\u3001\u5229\u7528\u8005\u6570\u306b\u5408\u308f\u305b\u3066\u8cbb\u7528\u3092\u7d30\u304b\u304f\u8abf\u6574\u3057\u305f\u3044\u4e2d\u5805\u301c\u5927\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>ITIL\u6e96\u62e0\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\u30fb\u69cb\u6210\u7ba1\u7406\u3001\u30b7\u30b9\u30c6\u30e0\u76e3\u67fb\u5bfe\u5fdc\u307e\u3067\u5bfe\u5fdc<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\uff08\u5e74\u5358\u4f4d\u306e\u5951\u7d04\uff09<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u30b7\u30b9\u30c6\u30e0\u904b\u7528\u306e\u81ea\u52d5\u5316\u306b\u5bfe\u5fdc\u3002ChatGPT\u30fbGoogle Gemini\u3068\u306e\u9023\u643a<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u56fd\u5185\u30d9\u30f3\u30c0\u30fc\u306b\u3088\u308b\u88fd\u54c1\u30b5\u30dd\u30fc\u30c8\u3092\u5229\u7528\u6599\u306b\u542b\u3080\u3002\u6bce\u6708\u30cf\u30f3\u30ba\u30aa\u30f3\u30bb\u30df\u30ca\u30fc\u3092\u958b\u50ac<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u6708\u984d 120,000\u5186\u301c\uff0825\u30e6\u30fc\u30b6\u30fc\u3001\u521d\u671f\u8cbb\u7528 300,000\u5186\uff09\uff0f26\u30e6\u30fc\u30b6\u30fc\u4ee5\u4e0a\u306f1\u30e6\u30fc\u30b6\u30fc \u6708\u984d4,800\u5186\u3067\u8ffd\u52a0<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--4\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.lmis.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"smartstage\" class=\"wp-block-heading\">SmartStage ServiceDesk\uff08\u682a\u5f0f\u4f1a\u793e\u30af\u30ec\u30aa\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_smartstage-1024x540.jpg\" alt=\"SmartStage ServiceDesk\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13303\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_smartstage-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_smartstage-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_smartstage-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_smartstage.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aSmartStage ServiceDesk<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SmartStage ServiceDesk\u306f\u3001\u5229\u7528\u30e6\u30fc\u30b6\u30fc\u6570\u7121\u5236\u9650\u306e\u5b9a\u984d\u5236\u3067\u5168\u793e\u5c55\u958b\u3067\u304d\u308b\u3001\u56fd\u7523\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u696d\u52d9\u3092\u30c4\u30fc\u30eb\u306b\u5408\u308f\u305b\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u81ea\u793e\u306e\u696d\u52d9\u306b\u5408\u308f\u305b\u3066\u30c4\u30fc\u30eb\u3092\u9069\u5408\u3055\u305b\u3089\u308c\u308b\u67d4\u8edf\u3055\u3092\u6253\u3061\u51fa\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u6708\u984d8\u4e07\u5186\u304b\u3089\u5229\u7528\u30e6\u30fc\u30b6\u30fc\u6570\u3092\u6c17\u306b\u305b\u305a\u4f7f\u3048\u308b\u305f\u3081\u3001\u5f93\u696d\u54e1\u6570\u304c\u591a\u3044\u4f01\u696d\u3067\u3082\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u4f9d\u983c\u8005\u3084\u5bfe\u5fdc\u90e8\u9580\u3092\u5897\u3084\u3059\u305f\u3073\u306b\u8cbb\u7528\u304c\u81a8\u3089\u3080\u3053\u3068\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u8ab0\u304c\u3044\u3064\u4f55\u3092\u3057\u305f\u304b\u306e\u64cd\u4f5c\u30ed\u30b0\u3092\u3059\u3079\u3066\u8a18\u9332\u3059\u308b\u305f\u3081\u3001\u76e3\u67fb\u3067\u6c42\u3081\u3089\u308c\u308b\u8a3c\u8de1\u3092\u6e96\u5099\u3057\u3084\u3059\u304f\u3001\u5185\u90e8\u7d71\u5236\u306e\u5f37\u5316\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u793e\u5185\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u3060\u3051\u3067\u306a\u304f\u3001\u81ea\u793e\u30b5\u30fc\u30d3\u30b9\u306e\u9867\u5ba2\u5411\u3051\u30b5\u30dd\u30fc\u30c8\u30c7\u30b9\u30af\u3068\u3057\u3066\u3082\u4f7f\u3048\u307e\u3059\u3002\u5229\u7528\u8005\u306e\u591a\u3044\u5927\u4f01\u696d\u3084\u30b0\u30eb\u30fc\u30d7\u4f1a\u793e\u3067\u3001\u30b3\u30b9\u30c8\u3092\u6291\u3048\u306a\u304c\u3089\u5168\u793e\u6a19\u6e96\u5316\u3092\u9032\u3081\u305f\u3044\u5834\u5408\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\u306a\u3069\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u306b\u52a0\u3048\u3001\u30b7\u30b9\u30c6\u30e0\u904b\u7528\u7ba1\u7406\u3084\u9867\u5ba2\u5411\u3051\u30b5\u30dd\u30fc\u30c8\u306b\u3082\u5bfe\u5fdc<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\u3002\u696d\u52d9\u306b\u5408\u308f\u305b\u305f\u67d4\u8edf\u306a\u8a2d\u5b9a\u304c\u53ef\u80fd<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u554f\u3044\u5408\u308f\u305b\u7a2e\u5225\u3054\u3068\u306e\u30d7\u30ed\u30bb\u30b9\u7ba1\u7406\u3001\u90e8\u9580\u9593\u9023\u643a\u306e\u30bf\u30a4\u30e0\u30e9\u30a4\u30f3\u6a5f\u80fd<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u56fd\u5185\u30d9\u30f3\u30c0\u30fc\u306b\u3088\u308b\u63d0\u4f9b\u3002\u64cd\u4f5c\u30ed\u30b0\u306e\u5168\u8a18\u9332\u3067\u76e3\u67fb\u30fb\u5185\u90e8\u7d71\u5236\u3092\u652f\u63f4<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u6708\u984d 80,000\u5186\u301c\uff08\u5229\u7528\u30e6\u30fc\u30b6\u30fc\u6570\u7121\u5236\u9650\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--5\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/smart-stage.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"mplat-smp\" class=\"wp-block-heading\">Senju\/SM \uff06 mPLAT\/SMP\uff08\u682a\u5f0f\u4f1a\u793e\u91ce\u6751\u7dcf\u5408\u7814\u7a76\u6240\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_mplat-smp-1024x540.jpg\" alt=\"Senju\/SM \uff06 mPLAT\/SMP\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13306\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_mplat-smp-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_mplat-smp-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_mplat-smp-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_mplat-smp.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aSenju\/SM \uff06 mPLAT\/SMP<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Senju\/SM \uff06 mPLAT\/SMP\u306f\u3001NRI\u306e\u30b7\u30b9\u30c6\u30e0\u904b\u7528\u73fe\u5834\u304b\u3089\u751f\u307e\u308c\u305f\u3001ITIL\u3084ISO20000\uff08ITSMS\uff09\u3067\u6c42\u3081\u3089\u308c\u308b\u904b\u7528\u30d7\u30ed\u30bb\u30b9\u3092\u5b9f\u73fe\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u306eSenju\/SM\u3068\u3001\u30af\u30e9\u30a6\u30c9\u7248\u306emPLAT\/SMP\u304b\u3089\u9078\u3079\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30fb\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u30fb\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u7ba1\u7406\u30fb\u69cb\u6210\u7ba1\u7406\u30fb\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u7ba1\u7406\u3068\u3001ITIL\u306e\u4e3b\u8981\u30d7\u30ed\u30bb\u30b9\u3092\u6a19\u6e96\u3067\u5099\u3048\u3066\u3044\u307e\u3059\u3002\u30b7\u30b9\u30c6\u30e0\u5229\u7528\u8005\u5411\u3051\u306e\u7533\u8acb\u30fb\u554f\u3044\u5408\u308f\u305b\u753b\u9762\u3082\u7528\u610f\u3055\u308c\u3066\u304a\u308a\u3001\u4f9d\u983c\u306e\u53d7\u4ed8\u304b\u3089\u904b\u7528\u307e\u3067\u3092\u4e00\u3064\u306e\u6d41\u308c\u3067\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NRI\u793e\u5185\u3067\u88fd\u54c1\u3092\u958b\u767a\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u6a5f\u80fd\u6539\u5584\u306e\u8981\u671b\u306b\u5fdc\u3048\u308b\u30b9\u30d4\u30fc\u30c9\u304c\u901f\u304f\u3001\u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u307e\u3059\u3002\u73fe\u72b6\u8abf\u67fb\u304b\u3089\u6539\u5584\u63d0\u6848\u3001\u30c4\u30fc\u30eb\u63d0\u4f9b\u3001\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u307e\u3067\u7dcf\u5408\u7684\u306b\u652f\u63f4\u3092\u53d7\u3051\u305f\u3044\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30fb\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\/\u30ea\u30ea\u30fc\u30b9\u30fb\u69cb\u6210\u30fb\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u7ba1\u7406<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\uff08Senju\/SM\uff09\u3068\u30af\u30e9\u30a6\u30c9\uff08mPLAT\/SMP\uff09\u3092\u9078\u629e\u53ef\u80fd\u3002\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u5229\u7528\u8005\u5411\u3051\u306e\u7533\u8acb\u30fb\u554f\u3044\u5408\u308f\u305b\u753b\u9762\u3092\u63d0\u4f9b\u3002\u540c\u30b7\u30ea\u30fc\u30ba\u306e\u30b7\u30b9\u30c6\u30e0\u904b\u7528\u7ba1\u7406\u30c4\u30fc\u30eb\u3068\u9023\u643a<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u81ea\u793e\u958b\u767a\u306b\u3088\u308b\u8fc5\u901f\u306a\u6a5f\u80fd\u62e1\u5f35\u3002\u73fe\u72b6\u8abf\u67fb\u304b\u3089\u30a2\u30d5\u30bf\u30fc\u30d5\u30a9\u30ed\u30fc\u307e\u3067\u7dcf\u5408\u652f\u63f4<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u8981\u554f\u3044\u5408\u308f\u305b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--6\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/senjufamily.nri.co.jp\/ssm\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"websam-cloud\" class=\"wp-block-heading\">WebSAM Cloud\uff08\u65e5\u672c\u96fb\u6c17\u682a\u5f0f\u4f1a\u793e\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_websam-cloud-1024x540.jpg\" alt=\"WebSAM Cloud\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13310\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_websam-cloud-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_websam-cloud-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_websam-cloud-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_websam-cloud.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aWebSAM Cloud<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WebSAM Cloud\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u904b\u7528\u3067\u767a\u751f\u3059\u308b\u30a2\u30e9\u30fc\u30c8\u306e\u3046\u3061\u3001\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u3082\u306e\u3060\u3051\u3092\u62c5\u5f53\u8005\u3078\u96fb\u8a71\u306a\u3069\u3067\u81ea\u52d5\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3059\u308b\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u767a\u751f\u6642\u306e\u521d\u52d5\u3092\u81ea\u52d5\u5316\u3057\u3001\u5bfe\u5fdc\u72b6\u6cc1\u307e\u3067\u3092\u4e00\u5143\u7ba1\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f37\u307f\u306f\u3001\u76e3\u8996\u30c4\u30fc\u30eb\u304b\u3089\u5c4a\u304f\u5927\u91cf\u306e\u30a2\u30e9\u30fc\u30c8\u3092\u9078\u5225\u3057\u3001\u9069\u5207\u306a\u62c5\u5f53\u8005\u3078\u78ba\u5b9f\u306b\u5c4a\u3051\u308b\u4ed5\u7d44\u307f\u306b\u3042\u308a\u307e\u3059\u3002\u591c\u9593\u30fb\u4f11\u65e5\u306e\u96fb\u8a71\u9023\u7d61\u3084\u3001\u62c5\u5f53\u8005\u304c\u3064\u304b\u307e\u3089\u306a\u3044\u3068\u304d\u306e\u6b21\u306e\u62c5\u5f53\u8005\u3078\u306e\u9023\u7d61\u3092\u81ea\u52d5\u5316\u3067\u304d\u308b\u305f\u3081\u3001\u904b\u7528\u62c5\u5f53\u8005\u306e\u8ca0\u62c5\u3092\u5927\u304d\u304f\u6e1b\u3089\u305b\u307e\u3059\u3002\u904b\u7528\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u4e8b\u696d\u3084\u91d1\u878d\u6a5f\u95a2\u306e\u904b\u7528DX\u306b\u3082\u63a1\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u53d7\u4fe1\u30a2\u30e9\u30fc\u30c8\u4ef6\u6570\u306b\u5fdc\u3058\u305f\u30d7\u30e9\u30f3\u69cb\u6210\u3067\u3001\u7121\u6599\u3067\u4f7f\u3044\u59cb\u3081\u3089\u308c\u308bFree\u30d7\u30e9\u30f3\u3082\u3042\u308a\u307e\u3059\u3002\u969c\u5bb3\u5bfe\u5fdc\u306e\u521d\u52d5\u3092\u78ba\u5b9f\u306b\u3057\u305f\u3044\u904b\u7528\u90e8\u9580\u3084\u300124\u6642\u9593\u4f53\u5236\u306e\u904b\u7528\u3092\u62b1\u3048\u308b\u4f01\u696d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\uff08\u30a2\u30e9\u30fc\u30c8\u53d7\u4fe1\u304b\u3089\u521d\u52d5\u5bfe\u5fdc\u30fb\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u5bfe\u5fdc\u72b6\u6cc1\u306e\u7ba1\u7406\uff09<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\uff08SaaS\uff09\u3002\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u76e3\u8996\u30a2\u30e9\u30fc\u30c8\u306e\u9078\u5225\u3068\u96fb\u8a71\u306a\u3069\u3067\u306e\u81ea\u52d5\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u56fd\u5185\u30d9\u30f3\u30c0\u30fc\uff08NEC\uff09\u306b\u3088\u308b\u63d0\u4f9b\u3002\u30de\u30cb\u30e5\u30a2\u30eb\u30fb\u5c0e\u5165\u4e8b\u4f8b\u3092\u516c\u958b<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u8981\u554f\u3044\u5408\u308f\u305b\uff08Free\u30d7\u30e9\u30f3\u3042\u308a\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--7\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/jpn.nec.com\/websam\/websamcloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h2 id=\"type-c\" class=\"wp-block-heading\">\u3010\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b\u3011\u3067\u304a\u3059\u3059\u3081\u306eITSM\u30c4\u30fc\u30eb<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u30af\u30e9\u30a6\u30c9\u30fb\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u578b\u306eITSM\u30c4\u30fc\u30eb\u306f\u6b21\u306e4\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<h3 id=\"freshservice\" class=\"wp-block-heading\">Freshservice\uff08Freshworks Inc.\uff0f\u56fd\u5185\u8ca9\u58f2\uff1aOrangeOne\u682a\u5f0f\u4f1a\u793e\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_freshservice-1024x540.jpg\" alt=\"Freshservice\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13313\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_freshservice-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_freshservice-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_freshservice-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_freshservice.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aFreshservice<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Freshservice\u306f\u3001ITSM\u3068IT\u8cc7\u7523\u7ba1\u7406\u3092\u30af\u30e9\u30a6\u30c9\u3067\u307e\u3068\u3081\u3066\u5c0e\u5165\u3067\u304d\u308b\u3001\u4e2d\u5c0f\u301c\u4e2d\u5805\u4f01\u696d\u5411\u3051\u306eIT\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u56fd\u5185\u3067\u306f\u4ee3\u7406\u5e97\u306eOrangeOne\u304c\u65e5\u672c\u8a9e\u3067\u306e\u8ca9\u58f2\u30fb\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30fb\u554f\u984c\u30fb\u5909\u66f4\u306e\u7ba1\u7406\u306b\u52a0\u3048\u3001\u30aa\u30d7\u30b7\u30e7\u30f3\u306eIT\u8cc7\u7523\u30d1\u30c3\u30af\u3067PC\u3084\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u7ba1\u7406\u307e\u30671\u3064\u306e\u30c4\u30fc\u30eb\u3067\u5b8c\u7d50\u3067\u304d\u307e\u3059\u3002AI\u300cFreddy\u300d\u306b\u3088\u308b\u62c5\u5f53\u8005\u652f\u63f4\u3084\u3001Microsoft Teams\u30fbSlack\u3067\u306e\u5bfe\u8a71\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3082\u5bfe\u5fdc\u3057\u3001\u5c11\u4eba\u6570\u306e\u60c5\u30b7\u30b9\u3067\u3082\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u624b\u9593\u3092\u6e1b\u3089\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u62c5\u5f53\u80051\u540d\u3042\u305f\u308a\u6708\u984d3,000\u5186\u53f0\u304b\u3089\u59cb\u3081\u3089\u308c\u3001\u5168\u30d7\u30e9\u30f3\u306b\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u304c\u3042\u308b\u305f\u3081\u3001\u5b9f\u969b\u306e\u904b\u7528\u3067\u4f7f\u3044\u52dd\u624b\u3092\u78ba\u304b\u3081\u3066\u304b\u3089\u5951\u7d04\u3067\u304d\u307e\u3059\u3002ITSM\u3092\u521d\u3081\u3066\u5c0e\u5165\u3059\u308b\u4f01\u696d\u304c\u3001\u5c06\u6765\u306e\u62e1\u5f35\u3082\u898b\u636e\u3048\u3066\u9078\u3073\u3084\u3059\u3044\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\u30fb\u554f\u984c\u30fb\u5909\u66f4\u7ba1\u7406\u3002\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3067\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u7ba1\u7406\u306a\u3069\u3082\u8ffd\u52a0<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\uff08SaaS\uff09\u3002\u5168\u30d7\u30e9\u30f3\u306b\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>Freddy AI\u306b\u3088\u308b\u62c5\u5f53\u8005\u652f\u63f4\u3002Microsoft Teams\u30fbSlack\u3067\u306e\u5bfe\u8a71\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u56fd\u5185\u4ee3\u7406\u5e97\uff08OrangeOne\uff09\u306b\u3088\u308b\u65e5\u672c\u8a9e\u3067\u306e\u8ca9\u58f2\u30fb\u30b5\u30dd\u30fc\u30c8<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>3,100\u5186\u301c \/ \u62c5\u5f53\u8005 \/ \u6708\uff08\u5e74\u9593\u6255\u3044\u3001\u53c2\u8003\u4fa1\u683c\uff09\uff0fIT\u8cc7\u7523\u30d1\u30c3\u30af\u306f\u30aa\u30d7\u30b7\u30e7\u30f3<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--8\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/orangeone.jp\/freshworks\/service\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"jira-service-management\" class=\"wp-block-heading\">Jira Service Management\uff08\u30a2\u30c8\u30e9\u30b7\u30a2\u30f3\u682a\u5f0f\u4f1a\u793e\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_jira-service-management-1024x540.jpg\" alt=\"Jira Service Management\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13314\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_jira-service-management-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_jira-service-management-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_jira-service-management-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_jira-service-management.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aJira Service Management<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Jira Service Management\u306f\u3001\u958b\u767a\u30c1\u30fc\u30e0\u304c\u4f7f\u3046Jira\u3068\u540c\u3058\u57fa\u76e4\u3067\u3001IT\u904b\u7528\u3068\u958b\u767a\u3092\u3064\u306a\u3052\u3089\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002\u30ea\u30af\u30a8\u30b9\u30c8\u30bf\u30a4\u30d7\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30fb\u81ea\u52d5\u5316\u304c\u8a2d\u5b9a\u6e08\u307f\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u304c\u3042\u308a\u3001\u3059\u3050\u306b\u904b\u7528\u3092\u59cb\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f37\u307f\u306f\u3001CI\/CD\u30c4\u30fc\u30eb\u3068\u9023\u643a\u3057\u305f\u30c7\u30d7\u30ed\u30a4\u306e\u627f\u8a8d\u3084\u3001\u5909\u66f4\u30ea\u30b9\u30af\u306e\u8a55\u4fa1\u307e\u3067\u4e00\u4f53\u3067\u7ba1\u7406\u3067\u304d\u308b\u70b9\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u767a\u751f\u6642\u306f\u3001\u30a2\u30e9\u30fc\u30c8\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3084\u30aa\u30f3\u30b3\u30fc\u30eb\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3067\u9069\u5207\u306a\u62c5\u5f53\u8005\u3078\u7d20\u65e9\u304f\u901a\u77e5\u3067\u304d\u307e\u3059\u3002\u4eba\u4e8b\u30fb\u6cd5\u52d9\u30fb\u65bd\u8a2d\u306a\u3069\u3001IT\u4ee5\u5916\u306e\u90e8\u9580\u5411\u3051\u306e\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3082\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u307e\u3067\u7121\u6599\u3067\u4f7f\u3048\u308b\u305f\u3081\u3001\u5c0f\u898f\u6a21\u306a\u30c1\u30fc\u30e0\u3067\u3082\u30b3\u30b9\u30c8\u3092\u304b\u3051\u305a\u306b\u8a66\u305b\u307e\u3059\u3002\u306a\u304a\u3001\u9ad8\u5ea6\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u30fb\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u306fPremium\u30d7\u30e9\u30f3\u3067\u63d0\u4f9b\u3055\u308c\u307e\u3059\u3002\u958b\u767a\u3068IT\u904b\u7528\u306e\u9023\u643a\u3092\u91cd\u8996\u3059\u308b\u4f01\u696d\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30ea\u30af\u30a8\u30b9\u30c8\u30fb\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3002Premium\u3067\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u3001\u30a2\u30bb\u30c3\u30c8\u30fb\u69cb\u6210\u7ba1\u7406\u3082\u62e1\u5145<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\uff08SaaS\uff09\u3002\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3067\u3059\u3050\u306b\u904b\u7528\u958b\u59cb\u304c\u53ef\u80fd<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>Jira\u30fbCI\/CD\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u3001Slack\u30fbMicrosoft Teams\u304b\u3089\u306e\u53d7\u4ed8\u30011,000\u4ee5\u4e0a\u306eMarketplace\u30a2\u30d7\u30ea<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>Standard\u306f\u73fe\u5730\u306e\u55b6\u696d\u6642\u9593\u5185\u30b5\u30dd\u30fc\u30c8\u3002Premium\u4ee5\u4e0a\u306f\u91cd\u5927\u8ab2\u984c\u306e\u5e74\u4e2d\u7121\u4f11\u30b5\u30dd\u30fc\u30c8<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>Free\uff083\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u307e\u3067\uff09\uff0fStandard 3,156\u5186\u301c \/ \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \/ \u6708<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--9\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.atlassian.com\/ja\/software\/jira\/service-management\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"servicedesk-plus\" class=\"wp-block-heading\">ServiceDesk Plus\uff08\u30be\u30fc\u30db\u30fc\u30b8\u30e3\u30d1\u30f3\u682a\u5f0f\u4f1a\u793e\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicedesk-plus-1024x540.jpg\" alt=\"ServiceDesk Plus\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13317\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicedesk-plus-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicedesk-plus-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicedesk-plus-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_servicedesk-plus.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aServiceDesk Plus<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ServiceDesk Plus\u306f\u3001ITSM\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u3072\u3068\u901a\u308a\u5099\u3048\u3001\u30af\u30e9\u30a6\u30c9\u7248\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u306e\u4e21\u65b9\u304b\u3089\u9078\u3079\u308b\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u30c4\u30fc\u30eb<\/strong>\u3067\u3059\u3002ManageEngine\u30d6\u30e9\u30f3\u30c9\u306e\u88fd\u54c1\u3068\u3057\u3066\u3001\u56fd\u5185\u3067\u306f\u30be\u30fc\u30db\u30fc\u30b8\u30e3\u30d1\u30f3\u304c\u65e5\u672c\u8a9e\u3067\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\u306e\u7ba1\u7406\u306b\u52a0\u3048\u3066\u3001IT\u8cc7\u7523\u7ba1\u7406\u3084\u30ca\u30ec\u30c3\u30b8\u7ba1\u7406\u307e\u3067\u6a19\u6e96\u7684\u306b\u6271\u3048\u307e\u3059\u3002\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3054\u3068\u306b\u6a5f\u80fd\u306e\u7bc4\u56f2\u304c\u5206\u304b\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u307e\u305a\u306f\u5fc5\u8981\u306a\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3067\u59cb\u3081\u3066\u3001\u904b\u7528\u306e\u6210\u719f\u306b\u5408\u308f\u305b\u3066\u4e0a\u4f4d\u7248\u3078\u79fb\u884c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5e74\u9593\u30e9\u30a4\u30bb\u30f3\u30b9\u306b\u306f\u30b5\u30dd\u30fc\u30c8\u304c\u542b\u307e\u308c\u3001\u30af\u30e9\u30a6\u30c9\u7248\u306f\u5e74\u984d29.1\u4e07\u5186\u304b\u3089\u5229\u7528\u3067\u304d\u307e\u3059\u3002\u793e\u5185\u898f\u7a0b\u3067\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u304c\u5fc5\u8981\u306a\u4f01\u696d\u3067\u3082\u3001\u540c\u3058\u88fd\u54c1\u3067\u9078\u629e\u80a2\u3092\u6301\u3066\u308b\u306e\u304c\u5f37\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u554f\u984c\u30fb\u5909\u66f4\u30fbIT\u8cc7\u7523\u30fb\u30ca\u30ec\u30c3\u30b8\u7ba1\u7406\u3002\u30a8\u30c7\u30a3\u30b7\u30e7\u30f3\u3054\u3068\u306b\u7bc4\u56f2\u304c\u7570\u306a\u308b<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\u7248\u3068\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u3092\u63d0\u4f9b\u3002\u8a55\u4fa1\u7248\u3042\u308a<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u540c\u30d6\u30e9\u30f3\u30c9\u306eIT\u904b\u7528\u7ba1\u7406\u88fd\u54c1\u3068\u306e\u9023\u643a\u306b\u5bfe\u5fdc<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u56fd\u5185\u6cd5\u4eba\u306b\u3088\u308b\u65e5\u672c\u8a9e\u30b5\u30dd\u30fc\u30c8\u3002\u5e74\u9593\u30e9\u30a4\u30bb\u30f3\u30b9\u306b\u30b5\u30dd\u30fc\u30c8\u3092\u542b\u3080<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>\u30af\u30e9\u30a6\u30c9\u7248 \u5e74\u984d 29.1\u4e07\u5186\u301c\uff08\u5e74\u9593\u30e9\u30a4\u30bb\u30f3\u30b9\u30fb\u30b5\u30dd\u30fc\u30c8\u4ed8\uff09\uff0f\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u7248\u3042\u308a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--10\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.manageengine.jp\/products\/ServiceDesk_Plus\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h3 id=\"zendesk\" class=\"wp-block-heading\">Zendesk\uff08\u682a\u5f0f\u4f1a\u793eZendesk\uff09<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_zendesk-1024x540.jpg\" alt=\"Zendesk\u306e\u30c8\u30c3\u30d7\u30da\u30fc\u30b8\" class=\"wp-image-13318\" srcset=\"https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_zendesk-1024x540.jpg 1024w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_zendesk-300x158.jpg 300w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_zendesk-768x405.jpg 768w, https:\/\/cone-c-slide.com\/liblog\/wp-content\/uploads\/2026\/11\/itsm-tool_zendesk.jpg 1512w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u5f15\u7528\uff1aZendesk<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zendesk\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u4e00\u5143\u7ba1\u7406\u3068AI\u306b\u3088\u308b\u81ea\u52d5\u89e3\u6c7a\u3092\u8ef8\u306b\u3057\u305f\u3001\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/strong>\u3067\u3059\u3002\u793e\u5916\u5411\u3051\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u5e83\u304f\u4f7f\u308f\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u793e\u5185IT\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306e\u7a93\u53e3\u3068\u3057\u3066\u3082\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c1\u30b1\u30c3\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u5fdc\u7b54\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u30c8\u30ea\u30ac\u3068\u81ea\u52d5\u5316\u3068\u3044\u3063\u305f\u57fa\u672c\u6a5f\u80fd\u3092\u4e0b\u4f4d\u30d7\u30e9\u30f3\u304b\u3089\u4f7f\u3048\u308b\u305f\u3081\u3001\u30e1\u30fc\u30eb\u3084\u30c1\u30e3\u30c3\u30c8\u3067\u6563\u3089\u3070\u3063\u3066\u3044\u305f\u793e\u5185\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u3050\u306b1\u304b\u6240\u3078\u96c6\u3081\u3089\u308c\u307e\u3059\u3002\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3067\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u81ea\u52d5\u89e3\u6c7a\u3084\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30fb\u30c6\u30ec\u30d5\u30a9\u30cb\u30fc\u307e\u3067\u4e00\u5143\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ITIL\u306e\u554f\u984c\u7ba1\u7406\u30fb\u5909\u66f4\u7ba1\u7406\u3092\u672c\u683c\u7684\u306b\u56de\u3059\u3088\u308a\u3082\u3001\u307e\u305a\u793e\u5185\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u6574\u3048\u305f\u3044\u4f01\u696d\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002\u904b\u7528\u304c\u5b9a\u7740\u3057\u305f\u6bb5\u968e\u3067\u3001\u672c\u683c\u7684\u306aITSM\u30c4\u30fc\u30eb\u3078\u79fb\u884c\u3059\u308b\u8db3\u304c\u304b\u308a\u306b\u3082\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u5bfe\u5fdc\u30d7\u30ed\u30bb\u30b9<\/td><td>\u554f\u3044\u5408\u308f\u305b\uff08\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30fb\u30b5\u30fc\u30d3\u30b9\u8981\u6c42\uff09\u306e\u53d7\u4ed8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30fb\u9032\u6357\u7ba1\u7406\u304c\u4e2d\u5fc3<\/td><\/tr><tr><td>\u63d0\u4f9b\u5f62\u614b\u30fb\u5c0e\u5165\u671f\u9593<\/td><td>\u30af\u30e9\u30a6\u30c9\uff08SaaS\uff09\u3002\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3042\u308a<\/td><\/tr><tr><td>\u9023\u643a\u30fb\u81ea\u52d5\u5316<\/td><td>\u30c8\u30ea\u30ac\u3068\u81ea\u52d5\u5316\u3001\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3067AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u81ea\u52d5\u89e3\u6c7a<\/td><\/tr><tr><td>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/td><td>\u65e5\u672c\u6cd5\u4eba\u3042\u308a\u3002\u65e5\u672c\u8a9e\u306e\u6599\u91d1\u30fb\u88fd\u54c1\u30da\u30fc\u30b8\u3092\u63d0\u4f9b<\/td><\/tr><tr><td>\u6599\u91d1<\/td><td>19\u30c9\u30eb\u301c \/ \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 \/ \u6708\uff08\u5e74\u6255\u3044\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--11\"><a class=\"wp-block-button__link has-vivid-cyan-blue-color has-white-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.zendesk.co.jp\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30fc\u30d3\u30b9\u30b5\u30a4\u30c8\u3078<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">ITSM\u30c4\u30fc\u30eb\u306e\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ITSM\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u3088\u304f\u5bc4\u305b\u3089\u308c\u308b\u8cea\u554f\u3092\u307e\u3068\u3081\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Excel\u3084\u30b9\u30d7\u30ec\u30c3\u30c9\u30b7\u30fc\u30c8\u3067\u306eIT\u904b\u7528\u7ba1\u7406\u3068\u4f55\u304c\u9055\u3044\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Excel\u3067\u3082\u969c\u5bb3\u306e\u8a18\u9332\u306f\u6b8b\u305b\u307e\u3059\u304c\u3001\u5bfe\u5fdc\u671f\u9650\u306e\u81ea\u52d5\u901a\u77e5\u3001\u62c5\u5f53\u8005\u3078\u306e\u81ea\u52d5\u5272\u308a\u5f53\u3066\u3001\u5909\u66f4\u4f5c\u696d\u306e\u627f\u8a8d\u30d5\u30ed\u30fc\u3001\u904e\u53bb\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u3068\u306e\u7d10\u3065\u3051\u306f\u3067\u304d\u307e\u305b\u3093\u3002ITSM\u30c4\u30fc\u30eb\u306f\u8a18\u9332\u3092\u300c\u6b8b\u3059\u300d\u3060\u3051\u3067\u306a\u304f\u3001<strong>\u6c7a\u3081\u3089\u308c\u305f\u30d7\u30ed\u30bb\u30b9\u3069\u304a\u308a\u306b\u6848\u4ef6\u3092\u300c\u52d5\u304b\u3059\u300d<\/strong>\u305f\u3081\u306e\u4ed5\u7d44\u307f\u3067\u3059\u3002\u62c5\u5f53\u8005\u304c\u5897\u3048\u305f\u308a\u3001\u76e3\u67fb\u3067\u8a18\u9332\u306e\u63d0\u51fa\u3092\u6c42\u3081\u3089\u308c\u305f\u308a\u3057\u305f\u6bb5\u968e\u3067\u3001Excel\u7ba1\u7406\u306f\u9650\u754c\u3092\u8fce\u3048\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">ITIL\u306e\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u5c0e\u5165\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002\u591a\u304f\u306eITSM\u30c4\u30fc\u30eb\u306f\u3001ITIL\u306b\u6cbf\u3063\u305f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u6700\u521d\u304b\u3089\u7528\u610f\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u3046\u3060\u3051\u3067\u6a19\u6e96\u7684\u306a\u904b\u7528\u306e\u578b\u3092\u53d6\u308a\u5165\u308c\u3089\u308c\u307e\u3059\u3002ITIL\u306e\u77e5\u8b58\u306b\u4e0d\u5b89\u304c\u3042\u308b\u5834\u5408\u306f\u3001\u5c0e\u5165\u652f\u63f4\u3084\u904b\u7528\u8a2d\u8a08\u306e\u76f8\u8ac7\u304c\u3067\u304d\u308b\u56fd\u7523\u30c4\u30fc\u30eb\u3092\u9078\u3076\u3068\u5b89\u5fc3\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u60c5\u30b7\u30b9\u306e\u4eba\u624b\u4e0d\u8db3\u306f\u3001\u30c4\u30fc\u30eb\u3060\u3051\u3067\u89e3\u6d88\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30c4\u30fc\u30eb\u3067\u89e3\u6d88\u3067\u304d\u308b\u306e\u306f\u3001\u8ee2\u8a18\u30fb\u9023\u7d61\u30fb\u96c6\u8a08\u306a\u3069\u306e\u300c\u624b\u9593\u300d\u306e\u90e8\u5206\u3067\u3059\u3002\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u305d\u306e\u3082\u306e\u306e\u4eba\u624b\u304c\u8db3\u308a\u306a\u3044\u5834\u5408\u306f\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u696d\u52d9\u306e\u5916\u90e8\u59d4\u8a17\u3068\u3042\u308f\u305b\u3066\u691c\u8a0e\u3059\u308b\u306e\u304c\u73fe\u5b9f\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u554f\u3044\u5408\u308f\u305b\u306e\u4e00\u6b21\u5bfe\u5fdc\u3092\u5916\u90e8\u306b\u4efb\u305b\u308b\u9078\u629e\u80a2\u3082\u3042\u308f\u305b\u3066\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3068\u3001\u30c4\u30fc\u30eb\u3068\u4eba\u306e\u5f79\u5272\u5206\u62c5\u3092\u6c7a\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"is-style-box wp-block-paragraph\">\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/cone-c-slide.com\/liblog\/helpdesk\/\" target=\"_blank\" rel=\"noopener\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u4ee3\u884c\u30b5\u30fc\u30d3\u30b912\u9078\u6bd4\u8f03\u3002\u5916\u6ce8\u30fb\u59d4\u8a17\u306e\u8cbb\u7528\u76f8\u5834\u304b\u3089\u76ee\u7684\u5225\u306e\u9078\u3073\u65b9\u307e\u3067\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u793e\u5185\u306e\u7533\u8acb\u696d\u52d9\u5168\u822c\u3082ITSM\u30c4\u30fc\u30eb\u3067\u7ba1\u7406\u3067\u304d\u307e\u3059\u304b\uff1f<\/h3>\n\n\n\n<p 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